Consumer Cellular Customer Reviews Summary
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Consumer Cellular Customer Reviews Summary

Consumer Cellular receives mixed reviews from customers. While many appreciate the reliable service and helpful customer support, others cite issues with international roaming, delayed deliveries, and billing problems. Overall, the company is praised for its ease of use, good customer service, and affordable pricing.

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Custom Date - Oct 22, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Samsung Android phones

    Easy browsing and shopping online. Quality Phones.

    Sentiment
    • Positive
    Content
    • Service Quality
    Feb 09, 2024
  • Okay service if you live in a liberal democrat area

    While living in NY the system was just fine, inexpensive, most messages and calls were received. After moving to Idaho the service was poor. Missing many more messages and calls with some locations not able to call out. While traveling one time into Oregon the system improved which indicated their liberal democrat business model. Democrat good Republican bad. That's when I drop their service. I'm really offended that they like to call people stupid on their commercials. I had this service for at least 6 yrs.

    Sentiment
    • None
    Content
    • Service Quality
    Feb 09, 2024
  • Wonderful as always!

    As with every interaction with CC, it was fantastic. Quick, seamless and smooth. Cannot ask for a better experience.

    Sentiment
    • Positive
    Content
    • Customer Service
    Feb 09, 2024
  • Delivery was great

    Delivery was great. Service I needed moving my old phone to another line was also great.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Feb 07, 2024
  • Your customer service and the very easy…

    Your customer service and the very easy process to get my phone line up is amazing!!!!Consumer Cellular is by far the best Cell company around!!!

    Sentiment
    • Positive
    Content
    • Service Quality
    Feb 05, 2024
  • customer service was helpful and the…

    customer service was helpful and the package arrived within 2 days as promised.

    Sentiment
    • Positive
    Content
    • Shipping and Delivery
    Feb 04, 2024
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Sentiment Analysis (of 30 reviews)
60 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Consumer Cellular  based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Customer Service Executives, Telecommunications Analysts, Marketing Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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