Executive Summary of User Reviews for Aras Kargo: Key Issues and Feedback
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Executive Summary of User Reviews for Aras Kargo: Key Issues and Feedback

The reviews for Aras Kargo reflect significant dissatisfaction among users, primarily due to a malfunctioning application, poor customer service, and frequent delivery issues. Many users report problems with the app not opening or crashing, making it difficult to track packages or access services. Complaints about lost parcels, unresponsive support staff, and inadequate service at branches are prevalent. Positive feedback is scarce, with a few exceptions praising specific branch employees. Overall, the feedback emphasizes a pressing need for improved technology, better customer service, and reliable logistics to enhance user experience.

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  • Logistics Coordinators
  • UX/UI Designers
  • Operations Managers
  • Marketing Professionals

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Custom Date - Oct 15, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • çalışmayan uygulama

    bozuk uygulama bence kaldirilmali bu platformdan

    Sentiment
    • Negative
    Content
    • Application Issues
    Sep 06, 2024
  • Uygulama

    Tarih 5 Eylßl, 3 gßndßr uygulama açĹlmĹyor.

    Sentiment
    • Negative
    Content
    • Application Issues
    Sep 05, 2024
  • Uygulama açılmıyor

    Uygulama açĹlmĹyor

    Sentiment
    • Negative
    Content
    • Application Issues
    Sep 05, 2024
  • Güncelleme değil güncellememe

    Güncelleme sonrası proğrama girilemiyor

    Sentiment
    • Negative
    Content
    • Application Issues
    Feb 12, 2024
  • kullanışlı uygulama

    rakip firmalara gÜre çok çok iyi

    Sentiment
    • Positive
    Content
    • Satisfaction with Staff
    Dec 18, 2023
  • ücretlimi

    Ăźcretsizmi

    Sentiment
    • None
    Content
    • User Experience Flaws
    Jun 27, 2023
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-64 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Aras Kargo based on online reviews collected from App Store. The analysis helps Customer Service Managers, Logistics Coordinators, UX/UI Designers, Operations Managers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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