Mixed Reviews for FriMi: Customer Service Praise but Technical Challenges
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Mixed Reviews for FriMi: Customer Service Praise but Technical Challenges

The online reviews for FriMi are mixed, with some users praising the app for its customer service and functionality while others criticize issues with registration, authentication, and app updates. Positive feedback highlights the app's usability and customer care, with specific mentions of prompt issue resolution. However, negative reviews mention slow QR code scanning, problems with OTP verification, authentication failures, and dissatisfaction with new app updates and transaction rates. Users also express frustration with registration difficulties and poor customer service experiences, including delays in account connection. Overall, FriMi appears to receive both praise for its features and usability and criticism for various technical and service-related issues.

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • New update of the app sucks and new transaction rates also 🤮

    Sentiment
    • Positive
    Content
    • App Update Feedback
    Aug 26, 2024

  • what the hell registering process taking too far😡

    Sentiment
    • Negative
    Content
    • Registration Process
    Aug 11, 2024

  • After new update. Fingerprint icon need to touch to get access. Previous version is better than this.

    Sentiment
    • Positive
    Content
    • App Update Feedback
    Jul 22, 2024

  • Yes you're welcome beau's you're giving very 👍 happy to need my lovely heart ❤️ but first 🥇 thanks 🙏🙏👍 very 🙏 happy to giving my lovely heart ❤️ rates 💖

    Sentiment
    • Positive
    Content
    • Technical Issues
    Jul 22, 2024

  • QR codes are slow to scan in the new app.

    Sentiment
    • Positive
    Content
    • App Performance
    Jul 18, 2024

  • Now,the new app version works well .Really satisfied .

    Sentiment
    • Positive
    Content
    • App Update Feedback
    Jul 05, 2024
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Sentiment Analysis (of 30 reviews)
24 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for FriMi based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, Digital Marketing Professionals, App Developers, Financial Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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