Positive Reviews for User-Friendly Kassesystem and Excellent Customer Service
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    • Retail Business Owners
    • Customer Service Managers
    • POS System Developers
    • Market Researchers
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Positive Reviews for User-Friendly Kassesystem and Excellent Customer Service

Unlock Insights: Flatpay's Customer Satisfaction Report

Flatpay receives positive reviews for its user-friendly kassesystem and excellent customer service. Customers appreciate the helpfulness of Morten, Rico, and Casper in explaining the terminal system and providing prompt support. The lack of monthly costs and the efficient handling of transactions also receive praise. Overall, Flatpay is recommended for its ease of use, transparency, and professionalism.

Source: Trustpilot Reviews of Flatpay 

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Customer Feedback Analysis of Flatpay 

Discover how Flatpay's user-friendly kassesystem and top-notch customer service are winning customers. Get your report!

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Custom Date - Mar 12, 2025
Popular Phrases (limited preview)
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  • Jeg var erhvervs kunde fra start til…

    Jeg var erhvervs kunde fra start til slut. Top service og god terminalerEN AF DET BESTE BETALING LØSNINGER PÅ MARKEDET.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 15, 2024
  • Startede som nummer 3 i køen og nu 1…

    Startede som nummer 3 i køen og nu 1 time inde i opkaldet og har den sidste halve time fået afvide jeg er nummer 1 i køen. Tænkte jeg ville ringe på et ydre tidspunkt. Tænker kundeservice må have travlt eller ?? Nye kunder ( mig ) kan ikke lad vær med og tænke om svar tiden altid er så længe. Prøvede tidligere idag og ringe, der startede jeg som nummer 8 i køen og en halv time senere var jeg nummer 6 Det har man jo ikke tid til eller gider vente på. Tænker man skal kigge lidt på det. efter 1time og 16 min stoppede min tålmodighed :-( det er lidt skidtBlev ringet op og imødekommet super godt idag og vi fik en snak om problemstillingen og ved der bliver gjort noget ved det :-)

    Sentiment
    • Positive
    Content
    • Service Speed
    Jan 04, 2024
  • Min oplevelse med Flatpay

    Jeg havde et introduktionmøde med Emil Kaufmann og Kasper fra Flatpay ultimo november måned.Efter et informativt møde besluttede jeg at Flatpay var den rigtige løsning for min forretning. Efter mit ønske kom Emil og installeret systemet i forretningen den 11. december, og anlægget har kørt uden problemer fra dag nummer et.Jeg har efter installationen kontaktet supportcenteret en enkelt gang, hvor jeg var heldig at få Kasper fra introduktionsmødet i røret, og han snakkede mig med stor tålmodighed igennem at oprette en ny produktgruppe i systemet (jeg er ikke en ” ørn på en computer ”)Jeg har efterfølgende kontaktet Emil Kaufmann to gange med tekniske spørgsmål, og er begge gange blevet betjent hurtigt og professionelt.Min oplevelse med Flatpay har hele vejen igennem været fremragende, produktet lever op til det lovede, og specielt er jeg glad for at servicen efter selve købet er helt i top. Allan W. Olsen (Bodega Striben)

    Sentiment
    • Positive
    Content
    • Sales Process
    Dec 21, 2023
  • Super god og gennemsigtig service fra…

    Super god og gennemsigtig service fra Morten. Anbefales!

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 13, 2023
  • Tak til Rico for altid lynhurtig og god…

    Tak til Rico for altid lynhurtig og god service 😊

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 12, 2023
  • Super god service fra Morten som let og…

    Super god service fra Morten som let og elegant fik sat os ind i produktet til en fair pris, kan varmt anbefale dette firma.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 12, 2023
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  • This page displays purchase options and a preview of the customer feedback analysis report for Flatpay  based on online reviews collected from Trustpilot. The analysis helps Retail Business Owners, Customer Service Managers, POS System Developers, Market Researchers, Business Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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