Positive Reviews for User-Friendly Kassesystem and Excellent Customer Service
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Positive Reviews for User-Friendly Kassesystem and Excellent Customer Service

Flatpay receives positive reviews for its user-friendly kassesystem and excellent customer service. Customers appreciate the helpfulness of Morten, Rico, and Casper in explaining the terminal system and providing prompt support. The lack of monthly costs and the efficient handling of transactions also receive praise. Overall, Flatpay is recommended for its ease of use, transparency, and professionalism.

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Custom Date - Jul 27, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Jeg var erhvervs kunde fra start til…

    Jeg var erhvervs kunde fra start til slut. Top service og god terminalerEN AF DET BESTE BETALING LØSNINGER PÅ MARKEDET.

    Sentiment
    • Positive
    Content
    • Product Quality
    Jan 15, 2024
  • Startede som nummer 3 i køen og nu 1…

    Startede som nummer 3 i køen og nu 1 time inde i opkaldet og har den sidste halve time füet afvide jeg er nummer 1 i køen. TÌnkte jeg ville ringe pü et ydre tidspunkt. TÌnker kundeservice mü have travlt eller ?? Nye kunder ( mig ) kan ikke lad vÌr med og tÌnke om svar tiden altid er sü lÌnge. Prøvede tidligere idag og ringe, der startede jeg som nummer 8 i køen og en halv time senere var jeg nummer 6 Det har man jo ikke tid til eller gider vente pü. TÌnker man skal kigge lidt pü det. efter 1time og 16 min stoppede min tülmodighed :-( det er lidt skidtBlev ringet op og imødekommet super godt idag og vi fik en snak om problemstillingen og ved der bliver gjort noget ved det :-)

    Sentiment
    • Positive
    Content
    • Service Speed
    Jan 04, 2024
  • Min oplevelse med Flatpay

    Jeg havde et introduktionmøde med Emil Kaufmann og Kasper fra Flatpay ultimo november måned.Efter et informativt møde besluttede jeg at Flatpay var den rigtige løsning for min forretning. Efter mit ønske kom Emil og installeret systemet i forretningen den 11. december, og anlægget har kørt uden problemer fra dag nummer et.Jeg har efter installationen kontaktet supportcenteret en enkelt gang, hvor jeg var heldig at få Kasper fra introduktionsmødet i røret, og han snakkede mig med stor tålmodighed igennem at oprette en ny produktgruppe i systemet (jeg er ikke en ” ørn på en computer ”)Jeg har efterfølgende kontaktet Emil Kaufmann to gange med tekniske spørgsmål, og er begge gange blevet betjent hurtigt og professionelt.Min oplevelse med Flatpay har hele vejen igennem været fremragende, produktet lever op til det lovede, og specielt er jeg glad for at servicen efter selve købet er helt i top. Allan W. Olsen (Bodega Striben)

    Sentiment
    • Positive
    Content
    • Sales Process
    Dec 21, 2023
  • Super god og gennemsigtig service fra…

    Super god og gennemsigtig service fra Morten. Anbefales!

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 13, 2023
  • Tak til Rico for altid lynhurtig og god…

    Tak til Rico for altid lynhurtig og god service 😊

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 12, 2023
  • Super god service fra Morten som let og…

    Super god service fra Morten som let og elegant fik sat os ind i produktet til en fair pris, kan varmt anbefale dette firma.

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 12, 2023
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Sentiment Analysis (of 30 reviews)
100 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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