Fireside Chimney Supply receives overwhelmingly positive reviews for their high-quality products, fast delivery, excellent customer service, knowledgeable staff, and prompt responses to inquiries. Customers appreciate the ease of ordering, quick shipping, and the durability of the chimney supplies. The team is praised for being helpful, responsive, and professional, resolving issues promptly and accurately. Overall, customers highly recommend Fireside Chimney Supply for their chimney needs.
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I recently purchased the FIREFLEX chimney liner from Fireside Chimney Supply, and I couldn't be more satisfied with my experience. The fact that their products are all made in the USA using premium stainless steel caught my attention, and their commitment to quality craftsmanship is evident in the durability of the liner.What impressed me the most was the free shipping offer and the prompt delivery within 1-2 days of placing the order. The customer service team was extremely helpful, providing ...
Sentiment
Positive
Content
Product Quality and Durability
Jan 27, 2024
Tech Support
Bill was very helpful over the phone. Talked me through the whole installation process and figured out exactly what I needed with my current setup. Liner arrived super fast and was able to install before the next snowstorm!
Sentiment
Positive
Content
Product Fit and Installation
Jan 18, 2024
Super easy to install
Super easy to install. Very fast shipping. I’ve only been using the flex flue liner for one week, but it seems like it will be just fine. My wood stove has been hot the whole time.
Sentiment
Positive
Content
Product Quality and Durability
Jan 16, 2024
Very Satisfied Customer
Chase cap arrived faster than expected and quality was great. My installer commented how his measurements had been used by you to accurately prepare the cap and the install was perfect.
Sentiment
Positive
Content
Product Fit and Installation
Dec 11, 2023
Bill was very helpful recommending…
Bill was very helpful recommending parts that were needed for my project. Shipping was very quick via FEDEX (love FEDEX vs UPS - who always seems to unnecessarily delay delivery by several days) and quality of the pieces seems excellent.I bought the flex liner from Fireside via Amazon and even this order was handled expeditiously.If asked I would recommend Fireside Chimney Supply without hesitation.
Sentiment
Positive
Content
Product Quality and Durability
Nov 02, 2023
Awesome experience
Very quick processing, great customer service, high quality chase cover, fits like a glove! Thank-you!!
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This page displays purchase options and a preview of the customer feedback analysis report for Fireside Chimney Supply based on online reviews collected from Trustpilot. The analysis helps Chimney Service Professionals, Home Improvement Retailers, Construction Project Managers, Real Estate Developers, Facility Maintenance Managers to discover insights into what people love, dislike, and need.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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