Fashion Nova Reviews: Easy Shopping, Mixed Reviews
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Fashion Nova Reviews: Easy Shopping, Mixed Reviews

Fashion Nova receives mixed reviews from customers with positive feedback for its easy-to-use website, great prices, and stylish clothing options. However, some customers complain about issues with taxes, returns, and customer service. The site can also be slow during sales, and some customers struggle with sizing. While some customers express interest in becoming brand ambassadors, others report issues with receiving refunds or gift cards.

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  • E-commerce Managers
  • Fashion Retail Analysts
  • Customer Experience Strategists
  • Marketing Professionals
  • Social Media Influencers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Easy to shop

    Easy to shop. Discount was already applied. I knew what I wanted and I paid. It was here the next day.

    Sentiment
    • Positive
    Content
    • Easy Shopping Experience
    May 17, 2023
  • I believe the delay on the site is due…

    I believe the delay on the site is due to the sale you're running. This is my 1st time shopping on your site & I hope the clothes are a perfect fit!

    Sentiment
    • Positive
    Content
    • Ordering Process and Technical Difficulties
    May 17, 2023
  • Plus size cutie

    Glad you have a variety of stylish plush size clothes.

    Sentiment
    • Positive
    Content
    • Product Variety and Quality
    May 17, 2023
  • RETURN PROCESS AND PURCHUSE NEW ITEMS…

    RETURN PROCESS AND PURCHUSE NEW ITEMS WAS NO PROBLEM

    Sentiment
    • Positive
    Content
    • Ordering Process and Technical Difficulties
    May 17, 2023
  • Cute outfit

    Cute outfit, and easy check out.

    Sentiment
    • Positive
    Content
    • Easy Shopping Experience
    May 17, 2023
  • Great sale

    Great sale , easy to manuver website

    Sentiment
    • Positive
    Content
    • Customer Service and Returns
    May 17, 2023
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Sentiment Analysis (of 30 reviews)
61 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Fashion Nova  based on online reviews collected from Trustpilot. The analysis helps E-commerce Managers, Fashion Retail Analysts, Customer Experience Strategists, Marketing Professionals, Social Media Influencers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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