e-Devlet Mobile App User Review Summary
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e-Devlet Mobile App User Review Summary

Users are facing various issues with the e-Devlet mobile app, such as login errors, NFC authentication problems, and app crashes after recent updates. The two-step verification process is particularly troublesome, with many users unable to scan their ID cards. Despite the convenience of digital services, technical glitches hinder the app's functionality and user experience. The recent update 6.0.16 seems to have addressed the immediate closing issue on some older iPhone models, showcasing progress in resolving critical issues.

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Custom Date - May 26, 2024
Featured Content
  • Berbat

    Uygulamaya girmek istediğimde silip tekrar yüklüyorum iPhone 13

    Sentiment
    • Negative
    Content
    • App Crashing
    Apr 22, 2024
  • NFC

    NFC özelliğini kullanamıyorum sorun kimlikte mi uygulamada mı nasıl anlayabilirim

    Sentiment
    • Negative
    Content
    • NFC Functionality
    Apr 06, 2024
  • Geri atıyor

    Nasıl bir güncelleme yapıldıysa giriyorum ana sayfadan geri atiyor

    Sentiment
    • Negative
    Content
    • App Crashing
    Feb 29, 2024
  • İki aşamalı doğrulama hatası

    İki aşamalı doğrulama yapmak istediğimde yoğunluk hatası veriyor ve yapılamıyor.

    Sentiment
    • None
    Content
    • Two-Factor Authentication
    Feb 29, 2024
  • Güncelleme

    Son yapılan güncellemeden sonra uygulama açılmıyor.

    Sentiment
    • None
    Content
    • App Crashing
    Feb 28, 2024
  • Güncelleme sorunu

    Son güncellemeden (6.0.15) sonra telefonumda (IPhone 5s) uygulama açılmıyor.

    Sentiment
    • None
    Content
    • App Crashing
    Feb 28, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-40 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for e-Devlet based on online reviews collected from App Store. The analysis helps App Developers, UX/UI Designers, Product Managers, Customer Service Managers, Digital Transformation Consultants to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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