Mixed Reviews for Down Town Hospital: Service, Care, and Costs
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Mixed Reviews for Down Town Hospital: Service, Care, and Costs

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GS Rd, Bormotoria, Guwahati, Assam 781006, India

Down Town Hospital presents a mixed experience according to recent reviews. While many patients praised the professionalism, care, and support provided by specific doctors, notably in obstetrics and psychology, others reported issues with high costs, lengthy wait times, and poor reception service. Complaints about parking, unnecessary tests, and nursing care were also notable. Instances of excellent service and respectful staff were highlighted, yet significant concerns about aggressive billing practices and specific doctors' negligence were alarming. Overall, the hospital's reputation varies significantly based on individual experiences.

Source: Google Business Reviews of down town hospital

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Customer Feedback Analysis of down town hospital

Discover insights from Down Town Hospital reviews on service, care, costs, and more. Essential for healthcare professionals.

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Popular Phrases (limited preview)
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  • Yesterday I visited Down Town Hospital. All staff are helpfull and hard worker. They guide me proper way and minimise my waiting time. Thank you and keep continuing services.

    Sentiment
    • Positive
    Content
    • Waiting Time

  • Faltu Hospital
unnecessary blood tests given by doctors to increase hospital bill ..my worst decision to went there

    Sentiment
    • Negative
    Content
    • Cost and Pricing

  • Everything is beyond expectation n well organised but discharge process is too slow

    Sentiment
    • Positive
    Content
    • Waiting Time

  • One of the best hospitalà„€nice hospitality thank u kabery mam and Hiru Moni sir for guidance

    Sentiment
    • Positive
    Content
    • Staff Behavior

  • Very expensive and rude staffs and unhygienic. Expect a wait of upto 1 hours at reception and another 1 hour for doctor.

    Sentiment
    • Negative
    Content
    • Hospital Cleanliness

  • Unnecessary processes just to increase the bill amount.

    Sentiment
    • Negative
    Content
    • Cost and Pricing
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20 Net Promoter
Score
Popular Topics (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for down town hospital based on online reviews collected from Google Business. The analysis helps Healthcare Administrators, Hospital Management Professionals, Patient Experience Managers, Healthcare Policy Makers, Medical Service Quality Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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