Discover Books: Mixed Reviews Highlighting Delivery, Book Conditions, and Customer Service
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Discover Books: Mixed Reviews Highlighting Delivery, Book Conditions, and Customer Service

Discover Books receives mixed reviews with customers praising quick delivery and book conditions while others complain about incorrect items, damaged books, long shipping times, and poor customer service. Some customers express dissatisfaction with receiving incorrect editions or conditions compared to what was advertised.

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Custom Date - May 21, 2024
Featured Content
  • Professionals

    I am well satisfied with my books and the prices. Thank you!

    Sentiment
    • Positive
    Content
    • Product Quality
    Oct 13, 2022
  • An untrustworthy book store

    The book was described as "like-new" but what I received was "Acceptable" at best

    Sentiment
    • Negative
    Content
    • Book Condition Accuracy
    Oct 01, 2022
  • Book was just what I wanted

    Book was just what I wanted. Fast shipping and great price. Will buy again for sure.

    Sentiment
    • Positive
    Content
    • Order Delivery Speed
    Sep 17, 2022
  • Excellent customer service and delivery…

    Excellent customer service and delivery of purchased items.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
    Sep 17, 2022
  • Home Spun Suspicions

    Order came in quickly and book was in very good condition. Was pleased with Discovery Books site

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 17, 2022
  • I am a Wilbur Smith fan!

    I am an avid reader of Wilbur Smith books; my recent order added to my library of his titles.

    Sentiment
    • Positive
    Content
    • Product Quality
    Sep 10, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-17 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Discover Books  based on online reviews collected from Trustpilot. The analysis helps Retail Managers, Customer Service Executives, Market Researchers, E-commerce Specialists, Product Managers to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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