Mixed Reviews for Dell New Inspiron 5410 2-in-1 Laptop
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Mixed Reviews for Dell New Inspiron 5410 2-in-1 Laptop

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Mixed reviews for the Dell New Inspiron 5410 2-in-1 Laptop. Users appreciated its performance, lightweight design, and speed for daily tasks but reported issues such as heating problems, poor quality, faulty parts, and unsatisfactory after-sales service. Some experienced issues with the screen, hinges, webcam, and missing product key for MS Office '21. Despite positive aspects like speed, camera clarity, and stylish design, concerns about durability, customer service, and component quality were prominent.

Source: Amazon Product Reviews of Dell New Inspiron 5410 2In1 Laptop

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Customer Feedback Analysis of Dell New Inspiron 5410 2In1 Laptop

Explore the comprehensive analysis of Dell Inspiron 5410 2-in-1 Laptop through customer feedback on performance, quality, and more.

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Custom Date - Jan 10, 2025
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  • RAM is not compatible / defective memory

    Product is having non compatible RAM. Amazon not replacing or refund basis the email from Dell service centre stating that RAM is faulty. Very poor service and no accountability by Amazon

    Sentiment
    • Negative
    Content
    • Customer Service and Support
    Nov 21, 2023
  • Hinges are not good in Dell laptops

    Headphones jack stopped working in first month itself.
    Hinges started giving problem after 8, 9 months, can open laptop for more than 80% after 13 months.

    Sentiment
    • Negative
    Content
    • Hardware Issues
    Jun 29, 2023
  • Lap top installation person should contact in advance

    buying laptop online is not good, some screen was flashing on 8th day, i cannot return as per Amazone policy, it will deal / repair by Dell co, they took almost 15 days to replace the parts.

    Sentiment
    • Negative
    Content
    • Customer Service and Support
    Nov 21, 2022
  • Delivered a faulty laptop

    Was delivered a defective laptop with faulty webcam. Had to get it replaced from Dell which took over 1 month.

    Sentiment
    • Negative
    Content
    • Customer Service and Support
    Apr 24, 2022
  • Good performance

    Good speed
    Stylish laptop
    Good camera clarity
    Pen 🖊️ little slow

    Sentiment
    • Positive
    Content
    • Design and Portability
    Feb 08, 2022
  • Light weight and Compact

    Laptop is very light weight, sturdy, compact and very fast for day to day work tasks and light gaming.

    Sentiment
    • Positive
    Content
    • Quality and Durability
    Jan 30, 2022
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-28 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Dell New Inspiron 5410 2In1 Laptop Intel I5-1155G7, 8Gb, 512Gb Ssd, Windows 11 + Ms Office'21, 14 based on online reviews collected from Amazon. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Quality Assurance Engineers, Retail Marketing Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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