Issues with Recent App Update and Deutschland-Tickets
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Issues with Recent App Update and Deutschland-Tickets

The recent update of the app has caused various issues, such as language options being unavailable and tickets not showing. Users have also faced difficulties adding tickets and accessing their Deutschland-Tickets. The app's interface has changed for the worse, resulting in error messages and a lack of map display. Moreover, users have complained about the inconvenience of constantly changing passwords. Overall, the update has negatively affected the user experience and needs improvement.

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Die App wurde automatisch aktualisiert und ich kann nicht mehr auf mein Deutschland-Ticket zugreifen. Ich erhalte keine E-Mail, ich habe mein Passwort vergessen. Otomatik olarak güncellendi ve birdaha Deutschland ticket ıma ulaşamıyorum.mail gelmiyor şifremi unuttum.

    Sentiment
    • Negative
    Content
    • Ticket Display
    Oct 01, 2023

  • Uygulamayi guncellediktrn sonra malesef Ekim ayi bileti uygulama icerisinde gostermiyor. DB'dan gelen e-maildeki bilet numarasini girsem dahi uygulsma hata veriyor. Bu durumu duzeltmrk icin ne yapmaliyim? Tekrardan bilet mi almam gerek? :(

    Sentiment
    • Negative
    Content
    • Ticket Display
    Sep 29, 2023

  • Warum sollte ein Unternehmen plötzlich eine schlechte Entscheidung treffen und seine einfache Schnittstelle ändern und durch etwas Schreckliches ersetzen?

    Sentiment
    • Negative
    Content
    • App Update
    Sep 29, 2023

  • Türkçe dil desteği yok

    Sentiment
    • Negative
    Content
    • Language Support
    Sep 27, 2023

  • Nicht jeder muss englisch können,das ist lächerlich

    Sentiment
    • Negative
    Content
    • Language Support
    Sep 26, 2023

  • Wir warten seit einer halben Stunde am Wiesbadener Hauptbahnhof auf den 273. Kein Bus, keine Erklärung. Worauf warten so viele Menschen? Warum lassen Sie die Leute warten?

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 24, 2023
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Sentiment Analysis (of 30 reviews)
-47 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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