Mixed Feedback for Самокат: продукты на дом Service
Unlock Insights: Самокат Customer Feedback Report
Самокат: продукты на дом receives mixed reviews on Google Play, with customers praising fast delivery and fresh products but expressing concerns about pricing, app updates, and delivery issues. Some users appreciate the convenience and quality of the service, while others criticize the high prices and inconsistent delivery times. Feedback on customer support is also polarized, with mentions of past excellence and recent disappointments. Overall, the app faces challenges with pricing transparency, minimum order amounts, and communication with customers.
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не всегда удобно из-за частого увеличения суммы минимальной покупки..а в последнее время это происходит регулярно, поэтому теперь часто приходится пользоваться другими сервисами по доставке
Sentiment
None
Content
Price Transparency
Apr 23, 2024
Очень сильно и не понятно заваливают цены сначала мин 400р через 2 минуты 850р
Sentiment
Negative
Content
Price Transparency
Apr 23, 2024
Нет доставки мой адрес
Sentiment
Negative
Content
Ordering Process
Apr 23, 2024
Привезли просрочку и не вернули деньги!
Sentiment
Negative
Content
Product Quality
Apr 23, 2024
Высокий ценовой порог, от 340 можно заказать, а то и выше. Я устал от этого де##ма
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for Самокат: продукты на дом based on online reviews collected from Google Play. The analysis helps Product Managers, Marketing Professionals, Customer Experience Specialists, E-commerce Managers, Business Analysts to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
Can I share this research report?
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Can I have this research report with more reviews?
Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.
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Introduction
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Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
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Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
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