Mixed Feedback for Самокат: продукты на дом Service
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Mixed Feedback for Самокат: продукты на дом Service

Самокат: продукты на дом receives mixed reviews on Google Play, with customers praising fast delivery and fresh products but expressing concerns about pricing, app updates, and delivery issues. Some users appreciate the convenience and quality of the service, while others criticize the high prices and inconsistent delivery times. Feedback on customer support is also polarized, with mentions of past excellence and recent disappointments. Overall, the app faces challenges with pricing transparency, minimum order amounts, and communication with customers.

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • не всегда удобно из-за частого увеличения суммы минимальной покупки..а в последнее время это происходит регулярно, поэтому теперь часто приходится пользоваться другими сервисами по доставке

    Sentiment
    • None
    Content
    • Price Transparency
    Apr 23, 2024

  • Очень сильно и не понятно заваливают цены сначала мин 400р через 2 минуты 850р

    Sentiment
    • Negative
    Content
    • Price Transparency
    Apr 23, 2024

  • Нет доставки мой адрес

    Sentiment
    • Negative
    Content
    • Ordering Process
    Apr 23, 2024

  • Привезли просрочку и не вернули деньги!

    Sentiment
    • Negative
    Content
    • Product Quality
    Apr 23, 2024

  • Высокий ценовой порог, от 340 можно заказать, а то и выше. Я устал от этого де##ма

    Sentiment
    • None
    Content
    • Price Transparency
    Apr 23, 2024

  • Быстрая доставка, качественные продукты. Желательно расширить. ассортимент

    Sentiment
    • Positive
    Content
    • Product Quality
    Apr 23, 2024
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Sentiment Analysis (of 30 reviews)
20 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Самокат: продукты на дом based on online reviews collected from Google Play. The analysis helps Product Managers, Marketing Professionals, Customer Experience Specialists, E-commerce Managers, Business Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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