Mixed Feedback on cult.fit Programs and Services
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  • Who is this report for?
    • Fitness Center Managers
    • Customer Experience Specialists
    • Digital Marketing Professionals
    • Product Managers in Health & Fitness
    • Business Development Managers in Wellness Industry
Mixed Feedback on cult.fit Programs and Services

Unlock Insights: cult.fit Customer Feedback Analysis

Mixed reviews for cult.fit with positive feedback on the Transform program and coaches, but negative comments on customer support and gym experience. Customers highlighted weight loss success, personalized coaching, and habit-building approach. Some complaints included lack of response from support, unsatisfactory gym experiences, and issues with product delivery. Overall, the program's effectiveness in achieving fitness goals was praised, while operational aspects like booking systems and communication need improvement.

Source: Trustpilot Reviews of cult.fit 

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Customer Feedback Analysis of cult.fit 

Discover insights from cult.fit feedback: Program effectiveness, coach support, and customer experience analyzed.

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Custom Date - Jan 05, 2025
Popular Phrases (limited preview)
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  • Cult fit is not designed for your need

    Cult fit is not designed for your need. You just have 'one size fits all' classes. I damaged my knee because the instructors put me into high intensity exercises. I would strongly recommend against joining cult. Please take sessions that are best suited for you.

    Sentiment
    • Negative
    Content
    • Instructor Experience and Class Suitability
    Dec 22, 2023
  • No option of 1 month programme in any field of sports for new joining. Min packages start from 3months. They don't care either customer can continue for 3 months or not. Cult fit only focus on fees.

    No option of 1 month programme in any field of sports for new joining. Min packages start from 3months. They don't care either customer can continue for 3 months or not. Cult fit only focus on fees.

    Sentiment
    • Negative
    Content
    • Membership and Booking Experience
    Aug 23, 2023
  • Its just a waste of money as the coach…

    Its just a waste of money as the coach are not professional about the time and they dont respond in time , when you ask something you dont get a response easily. Waiting for it to end as it did not help me at all.

    Sentiment
    • Negative
    Content
    • Customer Support and Communication
    Aug 18, 2023
  • Worst brand ever

    Worst brand ever, ordered a quick dry towel they have not dispatched the towel, and it's been more than 10 days, I've contacted them thrice to cancel the order and refund, but they say please refuse at the time of delivery and keep rescheduling the shipment.17-06-2023 Now they have marked the shipment as delivered when im not at all in India. Writing this from Singapore.No refund was initiated or a proper reply from the Cult support team for emails.

    Sentiment
    • Negative
    Content
    • Product Delivery and Refund Experience
    Jun 16, 2023
  • Cult Transform feedback

    Today is my last day of experiencing the cult transform program. I am so glad and truly rewarded to have Marisha as my coach , for me she were more like a friend than a coach. Marisha you have made me realize what I am capable of, specially with my diets and workout sessions I learnt a lot about my body and all thanks to your motivation and support. If I ever take the cult transform subscription again I would opt you as my coach , Thankyou so much for all the support this journey of fitness has just began and I will always contact you for any help 😁😁

    Sentiment
    • Positive
    Content
    • Coach's Support and Guidance
    Dec 21, 2022
  • The Elite gym in HSR is like fish market

    The Elite gym is like fish market, even the local gym is better than that of HSR's so called Elite gym. The center manager says this is a gym and we have no control. Why doesn't cult.fit open a booking system then so that everyone gets a chance? And their support is the worst who doesn't respond whether in-app or on social media they simply don't care after you are a member

    Sentiment
    • Negative
    Content
    • Fitness Center Experience
    May 20, 2022
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-10 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for cult.fit  based on online reviews collected from Trustpilot. The analysis helps Fitness Center Managers, Customer Experience Specialists, Digital Marketing Professionals, Product Managers in Health & Fitness, Business Development Managers in Wellness Industry to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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