CRI Genetics has garnered mixed feedback from customers, leading to a 3.8/5 rating on Trustpilot. Many users appreciate the fast turnaround and detailed communication throughout the process. Positive remarks include the intriguing nature of the reports and the depth of ancestry exploration. However, a significant number of reviewers express disappointment with the accuracy of results, often contrasting them unfavorably with other DNA tests like 23andMe. Customers have reported inconsistencies in genealogical information and some issues with obtaining health reports. While customer service has been highlighted as excellent, transparency regarding additional fees and the quality of the reports seems to be a common concern. Overall, while the service offers interesting insights, improvements in accuracy and clarity are needed to enhance user satisfaction.
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Frequently Asked Questions About Customer Feedback Analysis Reports
What is this report?
This page displays purchase options and a preview of the customer feedback analysis report for CRI Genetics is rated "Great" with 3.8 / 5 on Trustpilot based on online reviews collected from Trustpilot. The analysis helps Market Researchers, Product Managers, Business Strategists, Customer Experience Directors, Healthcare Consultants to discover insights into what people love, dislike, and need.
What does this report offer?
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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Introduction
A complete report has a layout with an executive summary and navigation options.
Overview
This page gives you the summaries and sentiment analysis of automatically clustered topics.
Content Analysis (1/2)
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Content Analysis (2/2)
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Buyer Personas
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SWOT Analysis
Learn your product or service's strengths, weaknesses, opportunities and threats.
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Themes and SummariesDiscover Buyer PersonasBuild Strategies Based on SWOT AnalysisUnlock & Dive Deeper to Popular PhrasesDive into Emotions with Sentiment Analysis!Filter Through Clarity with Classification!Cultural Curiosity: Gain Deeper Insights with Language FilteringUse advanced filters to enhance CX.Unlock customer review analysis with all features, right away.Unlock customer review analysis with all features, right away.Search specifics with upgrading!Never miss a single review!
See how your data is clustered under different themes, with summaries of the data within each theme.
Discover the fictional profiles with detailed descriptions of people who represent the audience in your dataset.
Identify core strengths, weaknesses, opportunities, and threats to facilitate a realistic, fact-based, data-driven assessment of an organization.
Understanding popular phrases provides insights into how you connect with your customers. Unlock popular phrases filter and benefit all these features that come with purchasing this report:
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Right now, you’re only viewing analysis of 30 reviews. Purchase this report and benefit all these features below:
Understanding customer reviews with a holistic point of view matters. Right now, you're only viewing the analysis of 30 reviews. Purchase this report to view all and benefit these features:
Right now, you're only viewing analysis of 30 reviews. Benefit all these features below that come with purchasing report:
Summaries
SWOT Analysis
Buyer Personas
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Filter by sentiment
Filter by popular topics
Filter by popular phrases
Filter by language
Export to Excel
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