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  • Who is this report for?
    • Product Managers
    • Customer Support Managers
    • UX/UI Designers
    • Mobile App Developers
    • Marketing Professionals
CRED App User Reviews: Major Concerns Over Functionality and Support

Unlock Insights: CRED App Review Analysis Report

The reviews for the CRED app reflect a significant level of user dissatisfaction, primarily focused on issues related to customer support, app functionality, and user interface. Many users report difficulties in managing payments, with problems such as unresponsive customer service, incorrect payment status, and inadequate notifications. The recent user interface changes have not been well received, with requests for a return to a more user-friendly design. Users have also raised concerns about unauthorized charges and inadequate refund processes, highlighting a lack of transparency. Despite some positive mentions of promotional offers, the overall sentiment indicates that improvements are urgently needed to enhance user experience and regain trust.

Source: App Store Reviews of CRED: Credit Cards & Payments

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Customer Feedback Analysis of CRED: Credit Cards & Payments

Insightful analysis of CRED app reviews focusing on functionality, support, and user feedback. Essential for app improvement.

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Custom Date - Dec 08, 2025
Popular Phrases (limited preview)
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Featured Content
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  • No adds pls

    Stop pushing axis card adds on my app. It’s a request.

    Sentiment
    • Positive
    Content
    • Promotional Notifications
    Aug 30, 2025
  • Worst

    How is this rating 4 when it’s worse n doesn’t worth

    Sentiment
    • Negative
    Content
    • App Functionality Concerns
    Aug 30, 2025
  • Great App

    All in one, one app solution for most financials

    Sentiment
    • Positive
    Content
    • App Functionality Concerns
    Aug 29, 2025
  • Rating

    It took little to recharge, loved it

    Sentiment
    • Positive
    Content
    • App Functionality Concerns
    Aug 25, 2025
  • Easy peasy

    Very easy CC payment platform.

    Sentiment
    • Positive
    Content
    • Payment Processing Errors
    Aug 24, 2025
  • Just Superb 👌

    The best app to manage my all payments

    Sentiment
    • Positive
    Content
    • App Functionality Concerns
    Aug 24, 2025
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Sentiment Analysis (limited preview)
-50 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CRED: Credit Cards & Payments based on online reviews collected from App Store. The analysis helps Product Managers, Customer Support Managers, UX/UI Designers, Mobile App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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