Coursera App Review Summary - Technical Issues and User Experience Challenges
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Coursera App Review Summary - Technical Issues and User Experience Challenges

Title: Coursera App Review Summary - Users report various issues with the app, such as freezing, limited functionality, and course content display problems. Common complaints include unresponsiveness, errors, and billing problems. Despite positive aspects like course quality and accessibility, the app's technical flaws hinder the learning experience for many users.

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  • Customer Experience Specialists

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I’m honestly really enjoying it

    I’m in paramedic school to be a flight medic, the anatomy and physiology class has helped me TREMENDOUSLY!! I’m really enjoying everything about this

    Sentiment
    • Positive
    Content
    • Learning Experience
    Apr 06, 2024
  • Terrible app on iPad

    The courses are amazing! But the videos on iPad is just showing the top half. Please fix the app right away for better review.

    Sentiment
    • Negative
    Content
    • Video Viewing Experience
    Mar 20, 2024
  • Video aspect

    The latest update messed the video on my IPad as it is only utilizing the bottom half of the screen.

    Sentiment
    • Negative
    Content
    • App Functionality Issues
    Mar 17, 2024
  • App

    Beware. The app is not usable. You must be on a PC/Laptop to use. Hopefully one day the app will work.

    Sentiment
    • Negative
    Content
    • Device Compatibility
    Mar 16, 2024
  • App freeze

    The app is freezing everytime i opened it . Please solve the issue asap

    Sentiment
    • Negative
    Content
    • App Freezing and Crashing
    Mar 16, 2024
  • Coursera is great but the app is buggy

    The app is buggy and sometimes doesn’t sync with the site. i’ve lost hours of work because of it. it can be frustrating.

    Sentiment
    • Positive
    Content
    • App Functionality Issues
    Mar 16, 2024
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Sentiment Analysis (of 30 reviews)
-13 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Coursera: Grow your career based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, E-Learning Consultants, App Developers, Customer Experience Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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