Exceptional Customer Service and Fair Pricing at CountertopSmart
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Exceptional Customer Service and Fair Pricing at CountertopSmart

CountertopSmart stands out for its exceptional customer service, knowledgeable staff, fair pricing, and wide selection of remnants and slabs. Customers praise their prompt responses, easy online shopping experience, and smooth process from selection to installation. The company's approach caters to various customer needs, including small volume fabricators and DIYers, offering reasonable prices and high-quality products. Despite some minor issues reported, the majority of reviews highlight CountertopSmart's reliability, professionalism, and efficient communication, making it a top choice for countertop purchases.

Best for
  • Interior Designers
  • Kitchen and Bath Designers
  • Countertop Fabricators
  • Home Improvement Retailers
  • Real Estate Developers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • remnant granite sale

    delivered what was advertised and agreed too; happy to deal with smartcountertops for future needs

    Sentiment
    • Positive
    Content
    • Cost Savings and Fair Pricing
    Jan 26, 2024
  • Always Easy

    Always EasySecond time we have used them, great communication. Highly recommended.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    Nov 30, 2023
  • Great experience.

    It was pretty smooth the whole way. Prices were great, and Preston was always helpful when we needed him.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Sep 22, 2023
  • Great response time and communication

    Great response time and communication. Go extra mile to accommodate my needs. Amazing service consistently. Fair pricing.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    May 05, 2023
  • Taz is great to work with and super…

    Taz is great to work with and super knowledable. As a home builder, I recommend them to all my clients.

    Sentiment
    • Positive
    Content
    • Professionalism and Reliability
    May 05, 2023
  • Nice to work with

    Excellent communication and open to talk about details and challenges.

    Sentiment
    • Positive
    Content
    • Communication and Responsiveness
    May 05, 2023
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for CountertopSmart  based on online reviews collected from Trustpilot. The analysis helps Interior Designers, Kitchen and Bath Designers, Countertop Fabricators, Home Improvement Retailers, Real Estate Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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