Mixed User Feedback for Collect by WeTransfer App
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Mixed User Feedback for Collect by WeTransfer App

The app 'Collect by WeTransfer' received mixed reviews from users. While some appreciated its organizational capabilities and ease of use, others faced major issues like app crashes, missing files, and poor customer service. Users mentioned problems with syncing, downloading files, and navigating the app. Overall, there were concerns about data loss, glitches, and a lack of features like a search bar. Suggestions for improvement included better support, enhanced syncing, and a more user-friendly interface.

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Custom Date - May 17, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Swzzww

    Cc


    I o

    X

    Few

    U
    The
    Ze

    Ii



    The

    Io

    Ric

    G

    Sentiment
    • Positive
    Content
    • None
    Apr 18, 2024
  • Not happy- can’t find my files

    Cant log in. Customer service snd help is only via e-mail, redundant, and almost 3 weeks later can’t reset or log into my account

    Sentiment
    • Negative
    Content
    • Customer Service Problems
    Apr 09, 2024
  • Good

    Good App To Store Music Files

    Sentiment
    • Positive
    Content
    • File Organization and Sharing
    Apr 03, 2024
  • File preview and file view doesn’t work

    I can’t seem to view my projects and illustration because they don’t load and when they do load it’s just a black screen or a white one

    Sentiment
    • None
    Content
    • App Glitches and Errors
    Feb 02, 2024
  • Syncing issue

    I always have a syncing issue making sharing the link to albums useless because they don’t load.

    Sentiment
    • None
    Content
    • Syncing and File Access Issues
    Jan 26, 2024
  • January 23, 2024

    Grandson kept headphones on for 18 minutes, which is phenomenal! He seemed to enjoy the experience. He would smile at me, as if he had a special secret! :)

    Sentiment
    • None
    Content
    • Positive User Experience
    Jan 23, 2024
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Sentiment Analysis (of 30 reviews)
-27 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Collect by WeTransfer based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Customer Service Managers, App Developers, Marketing Professionals to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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