Users Express Frustration with UConnect App
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Unlock Insights: Chrysler UConnect App User Feedback Analysis

Users Express Frustration with UConnect App

Users are experiencing numerous issues with the UConnect app, including the inability to add vehicles, glitches, and missing features like remote start. Many reviewers express frustration with the app's lack of functionality, compatibility issues, and the need to purchase a subscription. The app also fails to sync with vehicles, doesn't display accurate information, and has a confusing user interface. Overall, users are dissatisfied and prefer the previous version of the app.

Best for
  • Automotive Product Managers
  • User Experience Designers
  • Mobile App Developers
  • Customer Service Managers
  • Market Researchers

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Custom Date - Mar 01, 2024

Featured Content

  • Doesn’t connect

    I cannot set my dealer, nor do I see any information on my vehicle

    Sentiment
    • Negative
    Content
    • Vehicle Addition Issues
    Dec 29, 2023
  • It doesn’t work

    This is a total ripoff

    Sentiment
    • Negative
    Content
    • Missing Features
    Dec 16, 2023
  • Schedule no longer works.

    The climate scheduling, which was always wonky, no longer works at all. Why?

    Sentiment
    • Negative
    Content
    • Missing Features
    Dec 13, 2023
  • Rarely works

    These features early work. The map feature isn’t current. You aren’t able to track the car in real time.

    Sentiment
    • Negative
    Content
    • Missing Features
    Nov 23, 2023
  • Is this app a joke?

    Can’t even add a vehicle. Shows me a blank screen with no UI elements to add a vehicle 😡

    Sentiment
    • Negative
    Content
    • Vehicle Addition Issues
    Nov 18, 2023
  • Not working

    I literally can’t do anything on the app nothing is working I can’t even add my car.

    Sentiment
    • Negative
    Content
    • App Glitching
    Nov 15, 2023
  • See All Reviews

Sentiment Analysis

-83 Net Promoter
Score

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