Cetelem España faces severe criticism in online reviews for issues such as unauthorized charges, poor customer service, high interest rates, identity theft concerns, and difficulties in resolving issues. Customers report instances of fraud, lack of responsiveness, and challenges in canceling loans or addressing errors, leading to frustration and distrust. Issues related to misleading practices, unexpected fees, and obstacles in communication further contribute to negative experiences.
Source: Trustpilot Reviews of Cetelem EspañaStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
In-depth analysis of Cetelem España's customer feedback on service issues, fraud, and more. Gain actionable insights.
Los tipos de interés desorbitados,y la web es imposible acceder
Después de tener una renta de cerca de 90.000 € anuales tienen los santos hue... de decirme que soy un cliente de riesgo, sin explicación alguna, y tras perder una semana enviándoles documentos.
Cuidado, estafadores, han financiado a mi nombre productos y me los están pasando, no me envían la documentación que requiere la policía para la investigación
La comisión de apertura es muy elevada 3,7 % por la compra de un coche Hyundai
Hablar con el servicio de atención al cliente de Cetelem es como hablar con un gato. Después de dos llamadas y 30 minutos no han solucionado un pedo.
Llevo desde los 7 años en España, desde los 18 no he parado de trabajar. Para que con trabajo fijo indefinido en una empresa desde hace cinco años solo por mi nombre y apellidos me denieguen una financiación. Que impotencia de verdad.
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This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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