Mixed Customer Reviews for CardKangaroo.com
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Mixed Customer Reviews for CardKangaroo.com

CardKangaroo.com receives mixed reviews from customers. While some praise the quick shipping, correct balances, and good deals, others complain about non-responsive customer service and issues with gift card balances. The company also faces criticism for limited inventory and delays in shipping. However, some customers update their reviews to reflect positive experiences after initial misunderstandings, highlighting the company's efforts to rectify issues and satisfy customers.

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • smooth transaction

    smooth transaction, no problems, available quickly

    Sentiment
    • Positive
    Content
    • Shipping Experience
    Dec 20, 2019
  • I want to replace my former review one…

    I want to replace my former review one star review with a revised five star review. The company was not at fault and immediately took action to make my purchase a very satisfying experience. I will buy again from car kangaroo.Paul Lawrence

    Sentiment
    • Positive
    Content
    • Customer Service
    Dec 10, 2019
  • Good discount card merchant

    Great discount. Delivered physical cards on time. Recommended seller.

    Sentiment
    • Positive
    Content
    • Price Value
    Nov 23, 2019
  • CardKangaroo is my new "go to place"

    CardKangaroo is my new "go to place", for buying gift cards online.The card I ordered arrived in a very timely manner. I do appreciate being provided a tracking # for my transaction. CardKangaroo has a huge inventory & very competitive prices.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Nov 18, 2019
  • good day mate!!

    Love the quick response and of course the Greatest deals!!

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Oct 12, 2019
  • Excellent value

    Excellent value. Fast shipping. Perfect! Thx

    Sentiment
    • Positive
    Content
    • Overall Satisfaction
    Sep 08, 2019
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Sentiment Analysis (of 30 reviews)
80 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for CardKangaroo.com  based on online reviews collected from Trustpilot. The analysis helps Digital Marketing Specialists, Customer Service Managers, E-commerce Managers, Business Analysts, Retail Industry Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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