Buroserv Australia Review Summary: Customer Service and Technical Support Stand Out
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Buroserv Australia Review Summary: Customer Service and Technical Support Stand Out

Level 5/12 Help St, Chatswood NSW 2067, Australia

Buroserv Australia receives mixed reviews, with praise for excellent customer service and technical support, particularly highlighting employees like Michael, Ralph, and Aris. However, some customers express dissatisfaction with service interruptions and contract terms. Overall, the company is commended for efficient setup, fast resolution of issues, and friendly staff.

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Great customer service & was able to fix my problem straight away

    Sentiment
    • Positive
    Content
    • Customer Service

  • Ralph was amazing - had problems with the modum and he took his time and walked me though the solution. Very happy

    Sentiment
    • Positive
    Content
    • Problem Resolution

  • Great service!!! Expert technicians!! Very friendly! Easy to deal with. I highly recommend them.

    Sentiment
    • Positive
    Content
    • Service Satisfaction

  • VERY HELPFUL WITH HELPING GETTING MY BUSINESS INTERNET BACK UP AND RUNNING

    Sentiment
    • Positive
    Content
    • Problem Resolution

  • She did best service ever, she guide me every single thing to setup my internal, way she help is so awesome, good luck

    Sentiment
    • Positive
    Content
    • Customer Service

  • Worst experience with buroserve. My mistake was I switched service provider just to save $10/m.

    Sentiment
    • Negative
    Content
    • Service Satisfaction
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Buroserv Australia based on online reviews collected from Google Business. The analysis helps Telecom Managers, Customer Service Executives, Business Analysts, Marketing Professionals, Product Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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