Mixed Customer Sentiment Towards Bouygues Telecom Services
  • 77 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Unlock Insights: Bouygues Telecom Customer Feedback Report

Mixed Customer Sentiment Towards Bouygues Telecom Services

Customers have mixed opinions about Bouygues Telecom's services. While some praise the customer support and service quality, others express frustration over technical issues, billing problems, and connectivity issues. The app is criticized for being buggy and difficult to use. Complaints range from long periods without internet to dissatisfaction with pricing and network reliability. Despite some positive feedback on customer service resolution, the overall sentiment is divided, with many users feeling let down by the company's performance and offerings.

Best for
  • Telecommunications Managers
  • Customer Experience Analysts
  • Market Researchers
  • Product Managers
  • Brand Strategists

Starting from $18, you can purchase this report to access from your inbox and Kimola account.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here you can see the preview of this report containing the analysis of only 30 latest reviews.

Custom Date - Apr 12, 2024
Featured Content
  • 2 rdv, 2 demi journées bloqués chez nous et cela ne fonctionne toujours pas!!! Lamentable....

    Sentiment
    • Negative
    Content
    • Technical Support
    Mar 10, 2024
  • L'affichage pour la consommation data du widget ne s'actualise pas.

    Sentiment
    • None
    Content
    • App Performance
    Mar 10, 2024
  • Beaucoup de beug ... n'arrive plus à me connecter , obliger de desinstaller et réinstaller.

    Sentiment
    • None
    Content
    • Connection Issues
    Mar 10, 2024
  • promotion mensongère perte de réseau a tout moment je regrette d'avoir pris cet opérateur

    Sentiment
    • Negative
    Content
    • Network Quality
    Mar 10, 2024
  • Très très déçue, on me facture le dépannage avec un technicien, alors que je suis restée 10 jours sans internet, de leur faute en plus, franchement je croyais que cet opérateur était plus sérieux, je me trompée 😤

    Sentiment
    • Negative
    Content
    • Billing Problems
    Mar 10, 2024
  • Impossibilité de voir son compte client depuis plusieurs semaines : INADMISSIBLE !!!... Après 7 essais et renouvellement de mot de passe,j'ai désinstallé l'application puis réinstallation. Mais, toujours échec!!... Que comptez vous faire ? Apparemment RIEN. Impossibilité de vérifier ses factures,ou d'y accéder. Manque de respect du client. Vous ne méritez que 2 étoiles !!!

    Sentiment
    • None
    Content
    • App Performance
    Mar 10, 2024
  • See All Reviews
Sentiment Analysis
10 Net Promoter
Score
Popular Topics
Languages
Similar Reports
  1. Google Play Reviews 95
  2. Trustpilot Reviews 86
  3. Trustpilot Reviews 86
Frequently Asked Questions
  • This page displays purchase options and a preview of the customer feedback analysis report for Bouygues Telecom based on online reviews collected from Google Play. The analysis helps Telecommunications Managers, Customer Experience Analysts, Market Researchers, Product Managers, Brand Strategists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.