Mixed Reviews of Bloom: CBT Therapy & Journal App
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Mixed Reviews of Bloom: CBT Therapy & Journal App

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Mixed reviews for Bloom: CBT Therapy & Journal app. While some praise its affordability, helpfulness, and impact on mental health, others criticize the new AI-focused updates, lack of new content, and changes in UI design. Users appreciate the personalized advice, but some feel uncomfortable with the AI analysis of journal entries. Complaints include billing issues, buggy performance, and unresponsive customer service. Despite the app's effectiveness for some users, concerns about privacy, design choices, and subscription practices persist.

Source: App Store Reviews of Bloom: CBT Therapy & Journal

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Customer Feedback Analysis of Bloom: CBT Therapy & Journal

In-depth analysis of Bloom: CBT Therapy & Journal app reviews, covering user feedback on features, content, and service.

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Custom Date - Jan 11, 2025
Popular Phrases (limited preview)
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  • This is life changing

    I rarely purchase an app and never write a review but this is amazing. I want more people to download so they contribute to put more great content in it. Holy cow!!

    Sentiment
    • Positive
    Content
    • Impact on Mental Health and Well-being
    Feb 02, 2024
  • Not what expected

    It's just another app with many meditation videos similar to those on YouTube for free. Not recommended

    Sentiment
    • Negative
    Content
    • Content Quality and Variety
    Feb 01, 2024
  • Watch out for fraudulent billing

    They will charge your card for a renewal even after you’ve cancelled beware!!

    Sentiment
    • Negative
    Content
    • Subscription and Billing Concerns
    Jan 15, 2024
  • Fraud

    Despite never purchasing this app, they have billed me for it and do not offer any remedies for this online. Don’t download - it’s a scam

    Sentiment
    • Negative
    Content
    • Subscription and Billing Concerns
    Dec 26, 2023
  • This isn’t helping

    what’s the point of writing down my thoughts if the algorithm tells me it can’t help because of my language? People use bad language when they’re upset.

    Sentiment
    • Negative
    Content
    • App Design and User Interface
    Oct 15, 2023
  • Immediately Uninstalled

    Would've been great to explore before being asked sign up. That was a turn off. Why would I commit to signing up without knowing if this app suits my needs.

    Sentiment
    • Negative
    Content
    • App Design and User Interface
    Aug 10, 2023
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Sentiment Analysis (limited preview)
-33 Net Promoter
Score
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Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bloom: CBT Therapy & Journal based on online reviews collected from App Store. The analysis helps Product Managers, User Experience Designers, Marketing Specialists, Mental Health Professionals, Customer Service Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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