Blockchain.com: Crypto Wallet Users Facing Major Issues and Frustrations
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Blockchain.com: Crypto Wallet Users Facing Major Issues and Frustrations

Blockchain.com: Crypto Wallet users are reporting major issues such as pending transactions for days, errors preventing withdrawals, frozen funds, lack of response from customer support, and accusations of being a scam. Users are concerned about missing funds, unauthorized withdrawals, and long verification processes. The app's reliability and customer service have significantly deteriorated, leading to frustration among users.

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  • Financial Analysts
  • Product Managers in FinTech
  • Customer Experience Strategists
  • Blockchain Developers

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Pending BTC

    Blockchain are scammers you guys have to delete this app from the App Store they have been holding customers coins this is totally scam they have to remove this app

    Sentiment
    • Negative
    Content
    • Security and Scam Concerns
    Jun 07, 2024
  • Charged $30 for a $11 transaction

    I was charged $30 for sending $11 please I want my money back

    Sentiment
    • Negative
    Content
    • Balance Display and Coin Disappearance
    May 05, 2024
  • No Customer services on this app

    I have chatted them up for 3years now and nothing has been done on my account over the money I can’t withdraw.

    Sentiment
    • Negative
    Content
    • Support System Inefficiency
    May 01, 2024
  • Pending transactions

    What is happening I have sent coin for the past two weeks and it’s still showing pending what’s going on please fix this issue

    Sentiment
    • Negative
    Content
    • Withdrawal and Transaction Issues
    Apr 19, 2024
  • So frustrating

    My account has been under verification for the past 8 days and I can’t withdraw there service is not good at all

    Sentiment
    • Negative
    Content
    • Account Verification Delay
    Apr 15, 2024
  • Swapping and withdrawing

    I’ve had so much issues trying to swap and withdraw, I need blockchains help right now

    Sentiment
    • Negative
    Content
    • Defi Wallet Access Issue
    Apr 15, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-37 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Blockchain.com: Crypto Wallet based on online reviews collected from App Store. The analysis helps Cryptocurrency Investors, Financial Analysts, Product Managers in FinTech, Customer Experience Strategists, Blockchain Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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