Mixed User Feedback for Bilt Rewards App
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Mixed User Feedback for Bilt Rewards App

Unlock Insights: Bilt Rewards User Feedback Report

Bilt Rewards garners mixed reviews from users. While some appreciate the rewards and ease of use, others criticize the app for technical issues, fees, and intrusive ads. Many users mention difficulties with payments, app crashes, and a lack of stability. Some highlight the benefits of no service fees and the ability to build credit. Overall, user experiences vary from great satisfaction to frustration with the app's performance and business model.

Source: Google Play Reviews of Bilt Rewards

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Customer Feedback Analysis of Bilt Rewards

Discover insights from user feedback on Bilt Rewards. Learn about app stability, payments, and customer experiences.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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  • It is a little difficult to find desired services that are closely located. I'm particularly interested in specific exercise facilities and classes but can't seem to find options nearby. Otherwise, there are some good offers, and the app itself is very easy to navigate.

    Sentiment
    • Positive
    Content
    • User Interface and Design
    Aug 05, 2024

  • Very buggy. I paid an amount of my rent and did the math and the total was all wrong. My roommates and i hate this app and we wish our apartments hadn't switched to this.

    Sentiment
    • Negative
    Content
    • App Stability and Functionality
    Aug 04, 2024

  • Works well. I wish you sent me emails when my rent is due and the website automatically like rent pay. but so far so good

    Sentiment
    • Positive
    Content
    • Rent Payment Process
    Aug 03, 2024

  • The app/platform could use some work. can't make payments 2 days in a row, restaurant search function doesn't work. reverts back to new York. you also can't type in city names even if in the list of available restaurants.

    Sentiment
    • Negative
    Content
    • App Stability and Functionality
    Aug 02, 2024

  • My god these guys are pushing an update every other day

    Sentiment
    • Negative
    Content
    • App Stability and Functionality
    Aug 02, 2024

  • I am just new to this app, but it looks better than the old app we use to pay the rent ... let's see how this goes

    Sentiment
    • Positive
    Content
    • App Stability and Functionality
    Aug 02, 2024
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Sentiment Analysis (limited preview)
20 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Bilt Rewards based on online reviews collected from Google Play. The analysis helps Product Managers, User Experience Designers, Customer Service Executives, Marketing Analysts, Mobile App Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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