User Feedback on Bank Jago: Balancing Innovation and Technical Issues
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    • Financial Analyst
    • Product Manager
    • Customer Experience Specialist
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User Feedback on Bank Jago: Balancing Innovation and Technical Issues

Unlock Insights: Bank Jago User Feedback Analysis Report

The reviews of the Bank Jago app highlight a mix of satisfaction and frustration among users. Many users appreciate its simplicity, practical features like multiple pockets for budgeting, and quick transactions. New users have also reported positive experiences when signing up. However, there are notable criticisms regarding app stability, frequent technical issues like lagging and login failures, and security concerns. Some users have expressed the need for improvements in features, such as expanding payment options and enhancing the app's performance. Overall, while Bank Jago offers innovative features appealing to its Gen Z demographic, addressing the technical shortcomings and security issues will be crucial for user retention and satisfaction.

Source: App Store Reviews of Bank Jago/Jago Syariah

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Customer Feedback Analysis of Bank Jago/Jago Syariah

Explore key insights from Bank Jago app reviews - Understand user satisfaction, technical issues, and improvement areas.

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Custom Date - Apr 26, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Klo hape lama ipang login ke hape baru nga bisa, apalagi kalo nomer ilang habis lhh uangmu

    Sistem keamanan jelek ,apalagi nomer kita ilang

    Sentiment
    • Negative
    Content
    • Security Issues
    Apr 13, 2025
  • Puas paki bank jago

    Fitur nya bagus, sangat puas cuman tolong tambahin pmbyaran kreadit fif group ya

    Sentiment
    • Positive
    Content
    • Features And Functionality
    Apr 11, 2025
  • ERORR!!

    Aplikasi ngelag mulu tolollllll, tiap mau transaksi kudu sign up berulang kali, kamera kaga ngebaca QRIS. Benerin lah tolol, sampah.

    Sentiment
    • Negative
    Content
    • Transaction Problems
    Apr 11, 2025
  • Bank Jago Syariah

    alhamdulillaah sejauh ini pake bank jago aman aman saja. terimakasih bank jago terus lengkapi fiturnya semoga sukses selalu

    Sentiment
    • Positive
    Content
    • General Satisfaction
    Apr 09, 2025
  • Sukaaak bangeet

    suka banget sama app bank jago ini . udah pake dari lamaa .. bener2 mudah penggunaannya, praktis dan kalo bisa gratis tf nya gaperlu pake rating2 gitu yaa jago silver dll

    Sentiment
    • Positive
    Content
    • App Usability
    Apr 09, 2025
  • rekomendasi buat gen z

    buat gen z yang suka banget uang nya hilang kemana di jago aja sumpah ada fitur kantong nya jadi uang bulanan lebih tertata

    Sentiment
    • Positive
    Content
    • Features And Functionality
    Apr 04, 2025
  • See All Reviews
Sentiment Analysis (limited preview)
66 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Bank Jago/Jago Syariah based on online reviews collected from App Store. The analysis helps Financial Analyst, Product Manager, Customer Experience Specialist, Mobile App Developer, Digital Marketing Strategist to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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