Baidu Maps: Mixed Reviews Highlight Major Usability Issues
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    • Transportation Planners
Baidu Maps: Mixed Reviews Highlight Major Usability Issues

Unlock Insights: Baidu Maps Customer Feedback Analysis

User feedback on Baidu Maps is mixed, highlighting significant issues alongside positive features. Many users express frustrations with navigation inaccuracies, such as incorrect route guidance leading to additional travel time and costs. Complaints also focus on intrusive ads, slow app launch times, and the need for updated maps in certain regions. Conversely, some users appreciate the accuracy of location services and the app's usability. While there are calls for improvements, including better integration with local traffic conditions and enhanced features, many loyal users still find it beneficial for daily navigation tasks. Overall, the app's performance needs attention to retain and attract users.

Source: App Store Reviews of 百度地图-智能导航，打车地铁公交更快出行

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Customer Feedback Analysis of 百度地图-智能导航，打车地铁公交更快出行

Explore the comprehensive analysis of Baidu Maps reviews, highlighting usability & navigation issues. Ideal for strategists.

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Custom Date - Dec 22, 2024
Popular Phrases (limited preview)
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  • 乱导航

    终点是对的，中间居然乱导航让人下高速。害我多跑一百多公里，而且十一期间高速费免费的，让我出了费用。投入你们腾讯集团，什么玩意

    Sentiment
    • Negative
    Content
    • Route Planning
    Sep 30, 2024
  • 差评差评

    一直都是用的百度，今天卸载了，什么垃圾，导航从广东到老家，一直不显示路况，设置了打开路况想看看拥堵情况，结果不管清除缓存还是卸载重装，一路都是绿色，但是实际用时比平时多几个小时，四百公里显示需要九个多小时，但是就是没有拥堵！我选未来出行，马上看到基本上都是红色的，什么垃圾地图！

    Sentiment
    • Negative
    Content
    • Navigation Accuracy
    Sep 30, 2024
  • 垃圾软件

    垃圾玩意，打车多种直接给我选最高的，付钱了最后还加价！垃圾！垃圾！垃圾！

    Sentiment
    • Negative
    Content
    • Customer Service
    Sep 29, 2024
  • 太吵了

    太吵了，整个路上一直讲，为什么不能简洁一点

    Sentiment
    • Negative
    Content
    • User Experience
    Sep 29, 2024
  • 出行好帮手

    比较起来线路精准、立体，智慧。时间与地点定位准确👍👍👍

    Sentiment
    • Positive
    Content
    • Navigation Accuracy
    Sep 29, 2024
  • 功能

    百度地图在iPad上不能满屏，影响查看地图

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 29, 2024
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  • This page displays purchase options and a preview of the customer feedback analysis report for 百度地图-智能导航，打车地铁公交更快出行 based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, Digital Marketers, UX/UI Designers, Transportation Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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