Mixed Reviews Highlighting Transparency and Customer Service Concerns at Avis Palma De Mallorca Airport
Unlock Insights: Avis Palma Airport Customer Feedback Report

Mixed Reviews Highlighting Transparency and Customer Service Concerns at Avis Palma De Mallorca Airport

Palma de Mallorca Airport, Disseminat Aeropuerto son Sant Joan, Llevant, 07611 Palma, Illes Balears, Spain

Customers at Avis Alquiler de Coches en el Aeropuerto de Palma De Mallorca reported issues with added charges for damages, lack of response to lost items, and unexpected fees. Some reviewers expressed feeling scammed by additional charges and upselling tactics. Despite positive comments on car quality and service, concerns over transparency, overcharging, and customer service responsiveness were prevalent.

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  • Quality Assurance Specialists
  • Automotive Industry Analysts
  • Marketing Professionals

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Featured Content
  • Muy buena experiencia. Muy profesional la persona que me atendió, Yolanda se llamaba.

    Sentiment
    • Positive
    Content
    • None
  • Todo genial, me atendieron rápido y sin problemas, el coches super bien y limpio.

    Sentiment
    • Positive
    Content
    • None
  • Atención rápida y buen trato personal tanto en la entrega como la devolución.

    Sentiment
    • Positive
    Content
    • None
  • Smooth car delivery. Good car condition. Hassle free return.

    Sentiment
    • Positive
    Content
    • None
  • Ningún problema con el alquiler del vehículo y un buen trato en la recogida y entrega del mismo

    Sentiment
    • Positive
    Content
    • None
  • Un 10 para los trabajadores del aeropuerto de Palma. Eficientes, educados,...

    Sentiment
    • Positive
    Content
    • None
  • See All Reviews
Sentiment Analysis
-10 Net Promoter
Score
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  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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