Avis Alquiler de coches - Malaga: Mixed Customer Reviews
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Avis Alquiler de coches - Malaga: Mixed Customer Reviews

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Aeropuerto De Malaga, Av. del Comandante García Morato, Churriana, 29004 Málaga, Spain

Mixed reviews for Avis Alquiler de coches in Malaga, with customers praising the efficient service and friendly staff, but some complaints about hidden costs and poor communication regarding insurance. Key points include quick pick-up processes, excellent car conditions, and helpful employees. However, issues with additional charges, lack of transparency on pricing, and unprofessional behavior have been reported.

Source: Google Business Reviews of Avis Alquiler de coches - Malaga

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Customer Feedback Analysis of Avis Alquiler de coches - Malaga

In-depth analysis of customer feedback for Avis Alquiler de coches - Malaga. Discover insights on service, quality, and costs.

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Popular Phrases (limited preview)
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  • Very happy with the service, vehicle, price and easy of renting

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation

  • Friendly, quick and helpful check in!!!

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • Cheerful and helpful staff. Very quick service at pick-up and return.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Professionalism

  • 0 empatĂ­a y malĂ­sima atenciĂłn al cliente. Nos ha atendido una chica sĂșper antipĂĄtica que no ha colaborado nada. FATAL.

    Sentiment
    • Negative
    Content
    • Customer Service Experience

  • They made us pay 800€ for the damages that were already on the car before we drive it.

    Sentiment
    • Negative
    Content
    • Damage Charges and Disputes

  • Great car. Easy process. Great value.

    Sentiment
    • Positive
    Content
    • Overall Satisfaction and Recommendation
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Sentiment Analysis (limited preview)
36 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Avis Alquiler de coches - Malaga based on online reviews collected from Google Business. The analysis helps Marketing Managers, Customer Service Directors, Automotive Industry Analysts, Business Development Executives, Travel and Hospitality Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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