Mixed Reviews for ATM Milano Official App
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Mixed Reviews for ATM Milano Official App

The reviews for the ATM Milano Official App are mixed, with users reporting frequent crashes, issues with ticket purchasing, and outdated schedules. While some find the app intuitive and useful for navigating public transport in Milan, others criticize its unreliability, lack of updates, and technical problems. Users highlight challenges with accessing profiles, errors in schedule information, and difficulties in purchasing tickets. Suggestions for improvement include better notifications for schedule changes, fixing bugs related to crashes, and enhancing the overall user experience.

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Custom Date - Sep 20, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Ha sempre fatto schifo da quando è stata creata quest'app, la posizione non si aggiorna a meno che non la chiudi e riapri, gli orari non sono aggiornati, è lenta e per niente reattiva. In più il servizio in sé fa pena: ritardi, autisti che guidano senza rispettare il codice della strada e scioperi fatti palesemente solo per farsi il weekend lungo (non prendiamoci in giro, il motivo è solo questo). Volete essere pagati 2,20€ a viaggio? LOL Non vi dico come dovreste spenderli...

    Sentiment
    • Negative
    Content
    • Service Quality
    Aug 14, 2024

  • Dall'ultima rivisitazione estetica è migliorata notevolmente. Si trova tutto quello che può interessare. L'unica nota negativa è che, quando arriva una notifica e la si vuole leggere nell'app, questa si inchioda sul caricamento. A quel punto mi tocca leggere la comunicazione direttamente dal sito...

    Sentiment
    • Positive
    Content
    • User Interface
    Aug 01, 2024

  • L'applicazione è molto utile e leggibile, ma ha alcuni problemi: l'accesso al proprio profilo a volte scompare, non è possibile inserire una tessera diversa da quella color arancione Atm (Io viaggio?), e i preferiti sono memorizzati solo sul dispositivo.

    Sentiment
    • None
    Content
    • User Interface
    Jul 29, 2024

  • APP ufficiale ATM MILANO in un attimo si trovano le linee Metro tram autobus per spostamenti veloci con la certezza di non sbagliare.

    Sentiment
    • Positive
    Content
    • Public Transport Experience
    Jul 27, 2024

  • App scarsa come i servizi pubblici milanesi Atm=sciopero😂😂😂

    Sentiment
    • Negative
    Content
    • Service Quality
    Jul 26, 2024

  • La bandiera arcobaleno full schermo in overlay a tutto la eviterei proprio Non capisco perché è stata oscurata la recensione. MI BLOCCA IL TELEFONO QUELLA COSA, CRASHA L'APP

    Sentiment
    • Negative
    Content
    • User Interface
    Jun 26, 2024
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Sentiment Analysis (of 30 reviews)
-3 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for ATM Milano Official App based on online reviews collected from Google Play. The analysis helps App Developers, Product Managers, UI/UX Designers, Customer Service Managers, Transportation Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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