Mixed User Feedback on Ather App: Praise and Concerns
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Mixed User Feedback on Ather App: Praise and Concerns

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The reviews for the Ather app reveal a mixed user experience. While some users praise the app's intuitive design and overall functionality, many express significant dissatisfaction, particularly regarding customer support and service issues. Frequent complaints include poor application performance, difficulties with Bluetooth pairing, and unresponsive customer service. Users report challenges with GPS functionality and pro pack activation, leading to frustration and a sense of wasted investment. Despite a few positive remarks about the electric vehicle itself, the recurring themes highlight a pressing need for improvements in both the app's reliability and customer service responsiveness.

Source: Google Play Reviews of Ather

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Customer Feedback Analysis of Ather

Insightful Ather App review analysis revealing user experience, functionality issues, and customer support feedback.

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Custom Date - Dec 26, 2024
Popular Phrases (limited preview)
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Featured Content
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  • good 👍

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 09, 2024

  • Best Electric vehicle 👍

    Sentiment
    • Positive
    Content
    • Vehicle Performance
    Nov 09, 2024

  • 👍

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 09, 2024

  • love it

    Sentiment
    • Positive
    Content
    • User Experience
    Nov 09, 2024

  • Three

    Sentiment
    • None
    Content
    • User Experience
    Nov 09, 2024

  • Very nice and useful app to track your rides and Ather vehicle

    Sentiment
    • Positive
    Content
    • App Functionality
    Nov 08, 2024
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Sentiment Analysis (limited preview)
16 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Ather based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Support Managers, UX/UI Designers, Marketing Professionals, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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