Artleap by Lightricks: Persistent Crashes and User Frustration
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Artleap by Lightricks: Persistent Crashes and User Frustration

Artleap by Lightricks is facing significant issues with constant crashes upon opening, rendering the app unusable for many users. Despite offering unique and creative effects, the app's functionality has been severely impacted, causing frustration among subscribers. Users express disappointment over the lack of response from developers despite persistent crashes since the iOS 17 update. The inability to access purchased effects and the app's failure to launch have led to a loss of trust and consideration of canceling subscriptions. Customers emphasize the need for urgent fixes to restore the app's usability and value.

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Custom Date - May 23, 2024
Featured Content
  • Love this app!🤩🤩

    The reason I only put 4 stars is cuz there are to many things that are on pro. You have to pay for that. But the filters are so cool! I love this app!!!😃😃😃😃 Though I do think you need to lower the price on pro usage! But other then that it is 😌 great! So THX

    Sentiment
    • Positive
    Content
    • Subscription and Payment
    Mar 14, 2024
  • hello Artleap developers!

    I’ve noticed that there is a bug when loading up the app it crashes right after you load up the application please fix as soon as possible. Thank you.

    Sentiment
    • Positive
    Content
    • App Crashing Issue
    Mar 02, 2024
  • Never got it to stay open

    I read the reviews about the app crashing. I couldn’t even get it to stay open long enough to do anything with it. I tried to open it 3 times after downloading. Crashes every time. Horrible app

    Sentiment
    • Negative
    Content
    • App Crashing Issue
    Feb 24, 2024
  • Closing suddenly

    Downloaded the app twice same issues both times. Unable to actually use the app. It closes on the 3rd screen right after I touch “dive right in”. Would love to be able to download the app again and actually use it.

    Sentiment
    • Negative
    Content
    • App Not Opening
    Feb 19, 2024
  • App keeps crashing

    App keeps crashing. Have the full suite of apps. Only one that hasn’t worked for months now. Opens and immediately shuts down. Have uninstalled and reinstalled numerous times, always the same.

    Sentiment
    • Negative
    Content
    • App Crashing Issue
    Feb 18, 2024
  • Great but no longer opens.

    This app was great fun when I bought it. I have the whole bundle of apps. It no longer opens on my brand new iPad. I suppose they did not keep it current on updates.

    Sentiment
    • None
    Content
    • App Not Opening
    Feb 04, 2024
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Sentiment Analysis (of 30 reviews)
-67 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Artleap by Lightricks based on online reviews collected from App Store. The analysis helps Mobile App Developers, Product Managers, User Experience Designers, Digital Marketers, Customer Support Specialists to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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