Mixed User Reactions to Apple Store App: Satisfaction and Frustration
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Mixed User Reactions to Apple Store App: Satisfaction and Frustration

The reviews of the Apple Store application reflect a mix of satisfaction and frustration among users. Many appreciate the app's design and usability, echoing the iconic Apple aesthetic. However, there are significant complaints regarding support for older iOS versions, specifically iOS 16, which frustrates users with older devices. Issues with delivery services, particularly UPS, are frequently mentioned, leading to dissatisfaction regarding order fulfillment. Users also express a desire for more product variety and better customer service. While some hail the app as exceptional and user-friendly, the overall sentiment reveals a need for Apple to address performance issues and improve user experience, especially for those on older devices.

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  • UX/UI Designers
  • Mobile App Developers
  • Customer Experience Specialists
  • Retail Strategy Consultants

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • iOS 15 desteği gelsin

    Daha düne kadar iOS 15 desteği vardı

    Sentiment
    • Negative
    Content
    • Updates And Compatibility
    Aug 02, 2024
  • .

    Yetersiz uygulama

    Sentiment
    • Negative
    Content
    • Quality Concerns
    Jul 21, 2024
  • Apple store

    Uygulama açılmıyor sürekli bekleniyor modunda

    Sentiment
    • Negative
    Content
    • App Functionality
    Jun 01, 2024
  • Çöp

    Rezalett

    Sentiment
    • Negative
    Content
    • Quality Concerns
    Apr 30, 2024
  • Mükemmel yıllardır kullanıyorum

    Mükemmel yıllardır kullanıyorum

    Sentiment
    • Positive
    Content
    • User Experience
    Mar 23, 2024
  • Kami-666

    Uygulama efsanevi olmuş ve çokta kullanışlı

    Sentiment
    • Positive
    Content
    • User Experience
    Feb 19, 2024
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Sentiment Analysis (of 30 reviews)
-36 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Apple Store based on online reviews collected from App Store. The analysis helps Product Managers, UX/UI Designers, Mobile App Developers, Customer Experience Specialists, Retail Strategy Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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