Mixed Reviews Highlight Billing Issues at American Mint
Unlock Insights: American Mint Customer Feedback Analysis
American Mint faces numerous complaints regarding unordered items, confusing billing tactics, and poor customer service. Customers report being charged for products they did not order, receiving threatening invoices, and struggling to obtain return labels. The company's communication issues, predatory behavior, and unprofessional practices have led to widespread dissatisfaction among consumers.
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Well, You cannot access it online, they have to place orders, cancel shipments, send you a return label byphone only. They did say to me yesterday their system is down but their online platform isn't supported they said today. I had to cancel any further shipments today because what they sent me for the return label I did not order.by phone, yesterday they supposed to send me a link to obtaining a return label but they couldn't reach my email. They told it could be on their end or mine, but tha...
Sentiment
None
Content
Communication Difficulties
Oct 08, 2022
This was a scam
This was a scam, a remote job scam. I was contacted by someone named Kelly latchaw. Who offered me a remote job for this American Mint LLC. They didn’t run a background check didn’t want my direct deposits info and sent me a fraud check from TD bank to cash. It of course was flagged, none of the money was put into my account. In these times of need where life is so expensive they really are trying to SCAM people when we’re just looking for jobs. DISGRACEFUL.*added* The same check they sent me i...
Sentiment
Negative
Content
Unsolicited Items / Scam
Jun 18, 2022
Use of the name, American.
When a company uses the name "American," it should be representative of the moral's and value's of respectable business conduct. I have read the reviews and I have strong concerns.After placing an order and waiting a week. I wondered when/if I might see the product or a tracking number. Please do not subscribe me into a program that I did not action(that means, I took action or pursued to be part of).*** Update 3/26/2022 ***I have learn a bit more. There is special pricings which affords you a ...
Sentiment
Negative
Content
Confusing Offers
Mar 26, 2022
I never received the items ordered
The ordering of the items was great however the receiving of the items were not!! I have my item numbers and was told by customer service they were on back order. If that were true, I wouldn't have had the item certificate number. I've had difficulty with items being stolen through the postal service, and tracking numbers sent to me not appearing in the usps informed delivery or tracking package website and issues involving my address and identity and it is upsetting they (postal service) and l...
Sentiment
Negative
Content
Ordering Experience
Mar 08, 2022
Sleezy business practices
My brother ordered a bowie knife for my uncle for christmas as a one time purchase, to which i find out one month later was a lie as the company decided to enroll him in a subscription service and charging 113 dollars after receiving a knife none of us ordered. I called the customer service number and spoke with a stacy who said she would send me a return label which i appreciated but what i do not appreciate is a sleezy predatory company trying their money-grabbing tactics on my brother for a ...
Sentiment
Negative
Content
Billing Issues
Jan 10, 2022
We are pleased how American Mint treat…
We are pleased how American Mint treat us they a great company to work with
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