American Frame: Excellence in Customer Service and Quality Products
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American Frame: Excellence in Customer Service and Quality Products

American Frame is praised for its excellent customer service, quality products, and easy-to-use website. Customers appreciate the personalized assistance, fast shipping, and careful packaging of frames. Some suggestions for improvement include adding price filtering options and discounts for bulk orders. Overall, American Frame is a trusted choice for custom framing needs.

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Custom Date - Sep 16, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • I wanted to edit my order

    I wanted to edit my order, but had to go back through the whole configuration to edit one thing,

    Sentiment
    • Negative
    Content
    • Ordering Process
    Apr 26, 2024
  • Easy to order great customer service

    Easy to order great customer service

    Sentiment
    • Positive
    Content
    • Ordering Process
    Apr 24, 2024
  • Frames Galore

    A great selection of frames and the ease of ordering exactly what you need.

    Sentiment
    • Positive
    Content
    • Frame Selection
    Apr 20, 2024
  • My "Go To" for DIY Framing

    Easy to order what I need and offered at an affordable price. Great quality materials precisely cut.

    Sentiment
    • Positive
    Content
    • Price & Discounts
    Apr 19, 2024
  • Personal service.

    Personal service is the key with American Frame. Whenever I had questions a real person was there to respond.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 19, 2024
  • Excellent product and fast turnaround.

    Excellent product and fast turnaround.The package arrived without a packing slip. Could someone email me a copy? Thank you,GV

    Sentiment
    • Positive
    Content
    • Packaging & Shipping
    Apr 18, 2024
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Sentiment Analysis (of 30 reviews)
87 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for American Frame  based on online reviews collected from Trustpilot. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Retail Business Owners, E-commerce Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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