AMC Theater Reviews: Enjoyable Movie Nights and Convenient App, with Some Complaints
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AMC Theater Reviews: Enjoyable Movie Nights and Convenient App, with Some Complaints

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AMC Theater reviews: Customers express their enjoyment of movie nights, praise the app for its convenience, but also complain about issues such as refund options, reminders not working, and the removal of discounts. Some users report problems with purchasing e-tickets for California residents. Others mention clean theaters and good service, but also criticize the lack of acknowledgment in the priority line. Overall, AMC theaters are highly recommended, but improvements are requested in password resets, food pickup, and points redemption.

Source: App Store Reviews of ‎AMC Theatres: Movies & More

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Customer Feedback Analysis of ‎AMC Theatres: Movies & More

Uncover insights from AMC Theatres reviews with our analysis on movie experiences, app functionality, and customer service.

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Custom Date - Mar 04, 2025
Popular Phrases (limited preview)
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Featured Content
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  • Refund

    I just purchased a ticket and I want to refund and change to different time….there is no refund option…and if there is it must be difficult to find…I do a search on refund and nothing comes up…sucks

    Sentiment
    • Negative
    Content
    • Refund Policy
    Jan 14, 2024
  • Challenging

    Good morning, after trying for 3 days I was finally able to reset password n purchase. I hope improvements will be fourth coming.

    Sentiment
    • Negative
    Content
    • Ticket Purchase
    Jan 14, 2024
  • Anyone but you

    Amazing movie and experience

    Sentiment
    • Positive
    Content
    • Movie Experience
    Jan 13, 2024
  • Convenience

    Greatest app

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 13, 2024
  • How good the app is

    The app is amazing because I shows you when movies come out what movies are playing and when they are playing and when you get a ticket online the ticket is just a scan so I think that the app deserves 5 stars

    Sentiment
    • Positive
    Content
    • App Functionality
    Jan 13, 2024
  • Best theater on earth

    No place to watch the movies like an amc theater I recommend everyone to take advantage of the stubs rewards super low price as 2024 seems like a good year for block busters

    Sentiment
    • Positive
    Content
    • Theater Cleanliness
    Jan 11, 2024
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10 Net Promoter
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  • This page displays purchase options and a preview of the customer feedback analysis report for ‎AMC Theatres: Movies & More based on online reviews collected from App Store. The analysis helps Market Research Analyst, Customer Experience Manager, Product Manager, Business Strategist, Entertainment Industry Analyst to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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