Alphalete Athletics: Quality Concerns and Customer Praise
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Alphalete Athletics: Quality Concerns and Customer Praise

Alphalete Athletics receives a mix of positive and negative feedback on its products and services. Customers praise the quality, fast shipping, and customer service. However, some express concerns about sizing issues, transparency regarding product descriptions, and occasional delivery problems. The brand is appreciated for its American-made products, wide color variety, and loyal customer base. While some customers find the clothing flattering and comfortable, others report unflattering fits and transparency issues in leggings. Overall, there is a call for improvement in product quality consistency and sizing accuracy.

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Custom Date - Apr 20, 2024
Featured Content
  • Best leggings ever

    Best leggings ever, no doubts about that. Soft stretchy and hug you very nicely I’m a repeat customer so take my word for it :) happy shopping

    Sentiment
    • Positive
    Content
    • Product Quality
    Mar 14, 2024
  • Easy check out and resonable price

    Easy check out and resonable price. I have been wearing alphalete since 2015 and they have always had the best overall product.

    Sentiment
    • Positive
    Content
    • Brand Image and Marketing
    Mar 13, 2024
  • Wrong item

    I’m a frequent Alphalete shopper and this is my 3rd time getting the wrong item from what I ordered. There needs to be better quality control.

    Sentiment
    • Negative
    Content
    • None
    Mar 13, 2024
  • If I could give a 100 stars I would--…

    If I could give a 100 stars I would-- the material is amazing, love the fit, love the variation in shades and vibrancies in color, always quick to ship, love that it's American made and I love all of Alpahlete's marketing and models. Keep being the best out there. Athletes and weight-lifters like myself love your brand and products!

    Sentiment
    • Positive
    Content
    • Material Quality
    Mar 13, 2024
  • Unfortunately the new amplify contour…

    Unfortunately the new amplify contour line runs big and has extra fabric. I reached out to customer care but nothing was done to help me with this issue.

    Sentiment
    • Negative
    Content
    • Clothing Fit and Comfort
    Mar 13, 2024
  • The customer service is great

    The customer service is great! I’ve never had an issue with them. An item sold out that I had purchased and they worked with me to get a solution. I’m extremely satisfied. If you read this, thank you Mary! 🙏🏽

    Sentiment
    • Positive
    Content
    • Customer Service
    Mar 13, 2024
  • See All Reviews
Sentiment Analysis
52 Net Promoter
Score
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  • This page displays purchase options and a preview of the customer feedback analysis report for Alphalete Athletics  based on online reviews collected from Trustpilot. The analysis helps Brand Manager, Market Research Analyst, Product Development Specialist, Customer Experience Manager, Retail Buyer to discover insights into what people love, dislike, and need.

  • This report provides the Net Promoter Score, sentiment analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF format, and all the reviews are available in Excel.

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