Al Khoory Courtyard Hotel: Mixed Feedback on Location, Service, and Staff Friendliness
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Al Khoory Courtyard Hotel: Mixed Feedback on Location, Service, and Staff Friendliness

Al Waha St - Al Quoz - Al Quoz 3 - Dubai - United Arab Emirates

Al Khoory Courtyard Hotel in Dubai receives mixed reviews, with some guests praising the location, service, and staff friendliness, while others complain about customer service issues, slow check-ins, and shower maintenance. Positive feedback highlights the clean rooms, helpful reception staff like Manu and Kabir, and good value for money. Some guests mention specific employees like Fatima, Kushani, and Mustafa for their excellent service. However, negative reviews point out problems with billing, unresponsiveness to emails, and inefficient luggage handling during checkout.

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  • Hotel Managers
  • Customer Service Trainers
  • Travel Consultants
  • Market Researchers
  • Hospitality Industry Analysts

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Popular Phrases (of 30 reviews)
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Featured Content
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  • Nice hotel and staffs Many and Mustafa. Thanks for everything.

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Hospitality

  • الفندق جميل جداً والموظفه خلود محترمه جدا ورائعه

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Hospitality

  • Great place to stay. Budget friendly and rooms were clean. My goto place for next visit

    Sentiment
    • Positive
    Content
    • Value for Money

  • من اجمل الفنادق الي زرتها اشكرهم على التعامل والاسلوب الحلو واحب اشكر خلود في الاستقبال ❤️

    Sentiment
    • Positive
    Content
    • Staff Friendliness and Hospitality

  • Beautiful, clean hotel and great serviceKholoud is a girl with high morals and very nice

    Sentiment
    • Positive
    Content
    • Room Quality and Cleanliness

  • Thanks everyone for nice hospitality. Manu, Ashwin , Mustafa And April. Security Sathish.

    Sentiment
    • Positive
    Content
    • Customer Service Experience
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Sentiment Analysis (of 30 reviews)
86 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Al Khoory Courtyard Hotel based on online reviews collected from Google Business. The analysis helps Hotel Managers, Customer Service Trainers, Travel Consultants, Market Researchers, Hospitality Industry Analysts to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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