Mixed Reviews for Airalo eSIM Service: Connectivity Issues, Customer Service Problems, and User Frustration
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Mixed Reviews for Airalo eSIM Service: Connectivity Issues, Customer Service Problems, and User Frustration

Airalo eSIM service receives mixed reviews from users, with complaints about connectivity issues, poor customer service, and refund difficulties. Some users found the installation process easy and had positive experiences in certain countries. However, others faced challenges with internet connection, technical support, and overall usability, leading to frustration and disappointment.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Tout à fait d’accord avec tous ceux…

    Tout à fait d’accord avec tous ceux ayant donné une étoile, dommage qu’on ne puisse pas mettre 0 . Aucun support/service , beaucoup trop compliqué à installer, ne fonctionne pas et indique que l’ installation a été faite . Ne pas acheter . Prendre une vrai carte SIM .

    Sentiment
    • Negative
    Content
    • Ease of Installation
    Mar 03, 2024
  • eSIM für Ägyten unbrauchbar

    Habe eSIM für Ägyten gekauft. In den meisten Regionen ist das Netz über Orange EG sehr langsam und somit kaum brauchbar. In dem Touristen-Hotspot Hurghada gar kein Internetzugang. Mitreisende mit anderen SIM-Karten, die in Ägypten gekauft wurden, hatten deutlich bessere Verbindungen. Zusammenfassend nicht zu empfehlen!!

    Sentiment
    • Negative
    Content
    • Data Coverage
    Mar 01, 2024
  • Das Datenpaket für Namibia hat nicht…

    Das Datenpaket für Namibia hat nicht funktioniert. Es gab auch nach mehrmaligem Nachfragen keine Unterstützung. Der überwiesene Geldbetrag war verloren! Enttäuschend von a bis z.

    Sentiment
    • Negative
    Content
    • Data Coverage
    Mar 01, 2024
  • Bezahlung der Esim über Singapur wurde…

    Bezahlung der Esim über Singapur wurde von 2 meiner Kreditkarten abgelehnt obwohl Asien freigeschaltet war. Sehr schlecht. Nur Zahlung über Google Pay ging (weil die natürlich über USA geht)

    Sentiment
    • None
    Content
    • Value for Money
    Feb 29, 2024
  • Działało świetnie w USA (NYC) na IPhone…

    Działało świetnie w USA (NYC) na IPhone 12 i 14. PolecamKod zniżkowy ode mnie na 3$ AGATA7469

    Sentiment
    • Positive
    Content
    • Global Coverage
    Feb 29, 2024
  • Ich kann über die eSIM von Airalo nur…

    Ich kann über die eSIM von Airalo nur positives berichten - hatte anscheinend Glück (im Gegensatz zu manch anderen anscheinend). Hatte jeweils 1 GB für eine Woche in New York und Mexico gekauft. Sowohl in Amerika als auch in Mexico (Yucatan, Campeche, Quintana Roo) hat die esim immer funktioniert. Falls jemand beim Kauf 3$ Rabatt erhalten möchte einfach den Code JULIA1266 eingeben. Ich werde Airalo weiterhin nutzen im Ausland. Bin gespannt, ob es immer so gut funktioniert wie in den USA und in Mexiko.

    Sentiment
    • Positive
    Content
    • Value for Money
    Feb 28, 2024
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Sentiment Analysis (of 30 reviews)
-35 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Airalo  based on online reviews collected from Trustpilot. The analysis helps Telecommunications Managers, Customer Experience Analysts, Product Managers, Travel & Tourism Consultants, Mobile Technology Developers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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