Holafly's eSIM international service received mixed reviews, with some users praising the excellent customer service and easy connectivity while others complained about technical issues and poor refund processes. Positive comments highlighted the helpfulness of specific customer service representatives and the service's reliability in various countries. However, negative feedback emphasized problems with internet connection stability in certain locations and dissatisfaction with the refund policy. Overall, Holafly's eSIM service seems to excel in customer service but faces challenges with technical issues and refund procedures.
Source: Google Play Reviews of Holafly: eSIM internacionalStarting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.
Explore the mixed customer feedback on Holafly eSIM International service, covering service quality to technical issues.
Ana me ayudó a la instalación y activación de una de las eSims que les compré.
El servicio al cliente es muy malo, tarda horas para que te atiendan
Nos fallaron los datos y contactamos con soporte. La asistencia técnica por WhatsApp ha sido rápida y clara, Juan Pablo nos ha dado instrucciones precisas y pacientes para restaurar el servicio. Recomendaremos Holafly.
Horrible. Tirados en Nueva York sin google maps y caídas de conexión constantes. Teniendo que repetir a cada operador toda la información que ya hemos dado a otros técnicos. Hemos probado todas las configuraciones que nos han dicho y NADA FUNCIONA NO OS FIÉIS DE ESTA EMPRESA. Cuando vuelva a España presentaré reclamación formal y exigiré indemización.
Un gran servicio al cliente. Así da gusto contratar Holafly.
Viviana,me ha atendido de maravillas!! Pequeños pero importantes detalles para hacer la conección!
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This page displays purchase options and a preview of the customer feedback analysis report for Holafly: eSIM internacional based on online reviews collected from Google Play. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Telecommunications Analysts, Business Strategists to discover insights into what people love, dislike, and need.
This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.
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