Holafly eSIM International: Mixed Reviews Highlight Customer Service Excellence and Technical Challenges
  • 71 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Holafly eSIM Feedback Report: Insights & Analyses

Holafly eSIM International: Mixed Reviews Highlight Customer Service Excellence and Technical Challenges

Holafly's eSIM international service received mixed reviews, with some users praising the excellent customer service and easy connectivity while others complained about technical issues and poor refund processes. Positive comments highlighted the helpfulness of specific customer service representatives and the service's reliability in various countries. However, negative feedback emphasized problems with internet connection stability in certain locations and dissatisfaction with the refund policy. Overall, Holafly's eSIM service seems to excel in customer service but faces challenges with technical issues and refund procedures.

Best for
  • Marketing Managers
  • Product Managers
  • Customer Service Executives
  • Telecommunications Analysts
  • Business Strategists

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
41 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 28, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Ana me ayud贸 a la instalaci贸n y activaci贸n de una de las eSims que les compr茅.

    Sentiment
    • Positive
    Content
    • Installation Assistance
    Apr 27, 2024

  • El servicio al cliente es muy malo, tarda horas para que te atiendan

    Sentiment
    • Negative
    Content
    • Customer Service Quality
    Apr 24, 2024

  • Nos fallaron los datos y contactamos con soporte. La asistencia t茅cnica por WhatsApp ha sido r谩pida y clara, Juan Pablo nos ha dado instrucciones precisas y pacientes para restaurar el servicio. Recomendaremos Holafly.

    Sentiment
    • Positive
    Content
    • Technical Support
    Apr 23, 2024

  • Horrible. Tirados en Nueva York sin google maps y ca铆das de conexi贸n constantes. Teniendo que repetir a cada operador toda la informaci贸n que ya hemos dado a otros t茅cnicos. Hemos probado todas las configuraciones que nos han dicho y NADA FUNCIONA NO OS FI脡IS DE ESTA EMPRESA. Cuando vuelva a Espa帽a presentar茅 reclamaci贸n formal y exigir茅 indemizaci贸n.

    Sentiment
    • Negative
    Content
    • Complaints and Issues Resolution
    Apr 21, 2024

  • Un gran servicio al cliente. As铆 da gusto contratar Holafly.

    Sentiment
    • Positive
    Content
    • Customer Service Quality
    Apr 20, 2024

  • Viviana,me ha atendido de maravillas!! Peque帽os pero importantes detalles para hacer la conecci贸n!

    Sentiment
    • Positive
    Content
    • Installation Assistance
    Apr 18, 2024
  • See All Reviews
Sentiment Analysis (of 30 reviews)
53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
41 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Unlock Insights with Airalo eSIM Service Review Analysis
    App Store Reviews 100
  2. Holafly eSIM Review Analysis: Insights for Global Travelers
    App Store Reviews 72
  3. Unlock Insights: Airalo eSIM Service Customer Feedback Report
    Trustpilot Reviews 87
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Holafly: eSIM internacional based on online reviews collected from Google Play. The analysis helps Marketing Managers, Product Managers, Customer Service Executives, Telecommunications Analysts, Business Strategists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.