User Feedback Highlights Critical Issues with 'Afad Acil Çağrı' App
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User Feedback Highlights Critical Issues with 'Afad Acil Çağrı' App

The 'Afad Acil Çağrı' application has received significant criticism from users, primarily due to issues with Turkish identification number acceptance and SMS verification failures. Many users expressed frustration over their inability to register or access the app, which is crucial for emergency situations, particularly after recent earthquakes. There's a strong demand for the implementation of English language support to accommodate non-Turkish speakers. Users have highlighted the app's poor design and malfunctioning features, raising concerns about its effectiveness in disaster scenarios. Overall, the feedback indicates a dire need for improvements in usability and accessibility to better serve all individuals during emergencies.

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  • Government Policy Makers

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Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • tc kimlik numaramı kabul etmiyor

    Sentiment
    • Negative
    Content
    • TC Number Issues
    Feb 26, 2023

  • App is great but need English language for foreigners living in turkey :)

    Sentiment
    • Positive
    Content
    • Language Support
    Feb 21, 2023

  • Uygulamanın SMS doğrulaması çalışmıyor.Uygulamayı kullanmıyorsunuz. Deprem şartlarında Acil düzeltilmesi lazım.

    Sentiment
    • Negative
    Content
    • SMS Verification Problems
    Feb 07, 2023

  • Hesap oluşturma çok sorunluydu, giriş yaptıktan sonra profil bilgileri falan yüklemede devamlı hata veriyor.

    Sentiment
    • None
    Content
    • User Experience
    Feb 06, 2023

  • Doesnt work. It doesn't accept the code that it sends to my phone for account activation. The. How I am going to use it, geniuses?

    Sentiment
    • Negative
    Content
    • SMS Verification Problems
    Feb 06, 2023

  • Uygulamaya giriş yapamıyorum androidlerde kullanılmıyor sanırım.

    Sentiment
    • Negative
    Content
    • App Functionality
    Feb 06, 2023
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Sentiment Analysis (of 30 reviews)
-53 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for Afad Acil Çağrı based on online reviews collected from Google Play. The analysis helps App Developers, User Experience Designers, Product Managers, Emergency Services Coordinators, Government Policy Makers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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