Mixed Reviews for Acima: Easy Application Process vs. Concerns About Fees and Transparency
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Mixed Reviews for Acima: Easy Application Process vs. Concerns About Fees and Transparency

Unlock Insights: Acima Customer Feedback Report

Acima receives mixed reviews with customers praising the easy application process and customer service but expressing concerns about hidden fees, lack of transparency, and high costs. Some customers highlight positive experiences like quick approvals and affordable financing options, while others criticize the company for perceived dishonesty and high fees for late payments.

Source: Trustpilot Reviews of Acima 

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Customer Feedback Analysis of Acima 

Exclusive Analysis: Acima's Customer Feedback - Uncover insights on service, fees, and transparency. Buy now for actionable data.

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Custom Date - Dec 24, 2024
Popular Phrases (limited preview)
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  • Me encanta

    Me encanta, muy buen servicio...que digo maravilloso, es de gran ayuda al no tener el dinero junto para lo que queremos...muchas gracias AcimađŸ„°đŸ„°đŸ„°

    Sentiment
    • Positive
    Content
    • Affordability and Payment Plans
    Apr 22, 2024
  • I love the 90 day same as cash…

    I love the 90 day same as cash option!!!! They also had reasonable and easy to make payments.

    Sentiment
    • Positive
    Content
    • Affordability and Payment Plans
    Apr 21, 2024
  • Obstáculos para financiamiento

    Excelente servicio al cliente Sin embargo ponen muchos obstĂĄculos para financiar lo requerido

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 20, 2024
  • Staff seemed unprofessional and did not…

    Staff seemed unprofessional and did not have the patients to listen to my questions and answer adequately.

    Sentiment
    • Negative
    Content
    • Customer Service
    Apr 18, 2024
  • Great people doing business with great…

    Great people doing business with great employees giving me great customer service will recommend doing business with them again

    Sentiment
    • Positive
    Content
    • Customer Service
    Apr 18, 2024
  • Easy to apply an easy to contact

    Easy to apply an easy to contact. Makes it possible for me to get the items I need with bad credit.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Apr 16, 2024
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Sentiment Analysis (limited preview)
42 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Acima  based on online reviews collected from Trustpilot. The analysis helps Retail Business Owners, Market Analysts, Customer Experience Managers, Finance Professionals, Strategic Planners to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 40 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

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