Kapitus: Efficient Funding with Exceptional Customer Service
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Kapitus: Efficient Funding with Exceptional Customer Service

Kapitus receives overwhelmingly positive feedback for its efficient and professional service in providing funding to small businesses. Customers praise the quick approval process, personalized service, knowledgeable representatives like Sean and Nick, and seamless experience. However, one review raises concerns about deceptive practices and legal issues. Overall, Kapitus is commended for its transparency, quick funding, and excellent customer service, with specific mentions of representatives such as Mat, Dave, and Mike standing out.

Best for
  • Small Business Owners
  • Financial Analysts
  • Market Researchers
  • Customer Experience Managers
  • Investment Advisors

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Custom Date - Nov 23, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Provided excellent service in assisting…

    Provided excellent service in assisting my small business!

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Apr 11, 2024
  • Fast and Easy Approval

    Fast and Easy Approval. My funding was approved and in my bank less than 48 hours of application. Micheal Day was prompt, professional and kept me in the loop throughout the process. I highly recommend this company.

    Sentiment
    • Positive
    Content
    • Loan Approval and Process Speed
    Mar 02, 2024
  • excellent response and communication

    excellent response and communication. You guys stepped up. Thank you

    Sentiment
    • Positive
    Content
    • Loan Approval and Process Speed
    Feb 28, 2024
  • Very polite and engaging

    Very polite and engaging. Satisfied my needs. Worked timely and efficiently.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 23, 2024
  • Nicholas Regan works very efficientlyl He makes sure everything is done right. He tries to help me get funding for my business.Thank you, Nick.

    Kapitus is very helpful in making sure our company get the funding we need.

    Sentiment
    • Positive
    Content
    • Customer Service Excellence
    Feb 16, 2024
  • 5 star experience

    Jesse and Carlos were very professional and a pleasure to work with.

    Sentiment
    • Positive
    Content
    • Professionalism and Knowledge
    Feb 16, 2024
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Sentiment Analysis (of 30 reviews)
96 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Kapitus  based on online reviews collected from Trustpilot. The analysis helps Small Business Owners, Financial Analysts, Market Researchers, Customer Experience Managers, Investment Advisors to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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