Mixed Customer Reviews for STDcheck.com: Efficient Testing with Room for Improvement
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Mixed Customer Reviews for STDcheck.com: Efficient Testing with Room for Improvement

STDcheck.com receives mixed reviews from customers, with some praising the ease of use, quick results, and professionalism of the service, while others criticize the lack of transparency, deceptive marketing tactics, and additional charges for consultations. The majority of customers appreciate the convenience of testing and fast results, but some express dissatisfaction with delays, billing issues, and perceived misinformation. Overall, the service seems to offer efficient testing procedures but needs improvement in communication and customer service.

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  • Customer Experience Managers
  • Digital Health Entrepreneurs
  • Healthcare Consultants
  • Online Healthcare Retail Managers

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Custom Date - Sep 08, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • Horrible service

    Horrible service! 20 days and I still haven't got my results, and it was supposed to be 1-2 days. I don't recommend this company.

    Sentiment
    • Negative
    Content
    • Billing and Payment
    Apr 23, 2024
  • Frauds

    Frauds. Didn’t provide a service, kept my money. That’s a good way to lose $289. The better business bureau has been informed.

    Sentiment
    • Negative
    Content
    • Billing and Payment
    Jan 31, 2024
  • Very terrible

    Very terrible! They charging you and then ask you policy saying it’s not that private and if you have any problems they will inform government

    Sentiment
    • Negative
    Content
    • Billing and Payment
    Dec 27, 2023
  • The ordering was easy and finding the…

    The ordering was easy and finding the nearest clinic that does testing is great and it was quick and easy to get results back.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Sep 17, 2023
  • Great company

    Great company. Did the test at a local clinic the next day and only took 15mins. Got the full results back in less than 48hrs.

    Sentiment
    • Positive
    Content
    • Lab Experience
    Aug 23, 2023
  • Very easy

    Very easy, if you follow direction Everything will work out for you as planned.

    Sentiment
    • Positive
    Content
    • Ease of Use
    Jul 26, 2023
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Sentiment Analysis (of 30 reviews)
44 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for STDcheck.com  based on online reviews collected from Trustpilot. The analysis helps Healthcare Marketing Professionals, Customer Experience Managers, Digital Health Entrepreneurs, Healthcare Consultants, Online Healthcare Retail Managers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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