Critical Analysis of Acea e-mobility App and Service
  • 78 users bookmarked
  • Sources Google Play Reviews
  • Size Up to latest 4,500 reviews (Customizable)
Unlock Insights: Acea e-mobility Customer Feedback Analysis

Critical Analysis of Acea e-mobility App and Service

The reviews for Acea e-mobility highlight significant issues with the app's functionality, slow performance, and customer service. Users express frustration over login problems, billing errors, and unreliable charging stations. Complaints include long registration times, difficulty in selecting charging stations, and ineffective support from customer service. Many users suggest the app and charging infrastructure need major improvements to compete with other providers like Enel X. Overall, the consensus is that Acea e-mobility falls short in user experience and service quality.

Best for
  • Market Analysts
  • Product Managers
  • Customer Experience Managers
  • App Developers
  • Sustainability Consultants

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
16 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!
Preview

Here, you can see the limited preview of this report for only 30 reviews.

Export
Custom Date - Nov 24, 2024
Popular Phrases (of 30 reviews)
see all >>
Featured Content
see all >>

  • Servizio Clienti assolutamente imbarazzante. Tempi di attesa lunghissimi e nessuna risoluzione della problematica.

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Feb 13, 2024

  • Scusate ma per chi ha una partita iva perchĂŠ non ĂŠ possibile registrarsi con un profilo business dato che poi ĂŠ possibile detrarla dalle tasse la ricarica?

    Sentiment
    • Negative
    Content
    • Service Improvements Suggested
    Oct 02, 2023

  • Va migliorata. Vi prego di inserire un supporto diretto dall'app per eventuali guasti alle colonnine. ( servizio assistenza telefonico scadente)

    Sentiment
    • Negative
    Content
    • Service Improvements Suggested
    Mar 02, 2023

  • Ki trova 1 telefono trova 1 TESORO, o QUASI

    Sentiment
    • Positive
    Content
    • Service Improvements Suggested
    Nov 12, 2022

  • Bisognerebbe poter ricaricare anche senza tessera

    Sentiment
    • Negative
    Content
    • Service Improvements Suggested
    Aug 28, 2022

  • Non funziona correttamente. Per iscriversi ci mette una vita. Buggata completamente

    Sentiment
    • Negative
    Content
    • App Performance Issues
    Jul 12, 2022
  • See All Reviews
Sentiment Analysis (of 30 reviews)
-63 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
"The most valuable form
of customer feedback"

Every purchase starts a new scraping process, so you can have a report containing the analysis of the most recent reviews. It's fast, it's easy, and it brings you the most valuable form of customer feedback.

Purchased users
16 users purchased a report in the last 24 hours.
See a Sample Report Purchase This Report from $18
One-time purchase without hidden or recurring costs!
Similar Reports
  1. Insightful Enel X Way App Customer Feedback Analysis
    Google Play Reviews 71
  2. Transform Your App with A2A E-Moving Feedback Insights
    Google Play Reviews 101
  3. Unlock Electric Vehicle Charging Insights with BeaglePlug Report
    Google Play Reviews 68
Frequently Asked Questions

  • This page displays purchase options and a preview of the customer feedback analysis report for Acea e-mobility based on online reviews collected from Google Play. The analysis helps Market Analysts, Product Managers, Customer Experience Managers, App Developers, Sustainability Consultants to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.