A2A E-moving App Feedback Analysis
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A2A E-moving App Feedback Analysis

Users of A2A E-moving app report various issues, including frequent crashes, difficulties in recognizing charging stations, and delays in app responsiveness. Despite some positive feedback on functionality and customer service, recurring problems with app stability and usability persist. Complaints range from login issues and abrupt closures to challenges in initiating and monitoring charging processes. Enhancements are needed to address technical glitches and improve user experience.

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Custom Date - Sep 19, 2024
Featured Content
  • App ben fatta. Per piacere potete reintrodurre la potenza istantanea? Grazie

    Sentiment
    • Positive
    Content
    • User-Friendly Interface
    Mar 16, 2024
  • Buona la tariffa. Ma alcune volte si blocca la ricarica, anche dopo 1 minuto, non so se è la colonnina o l'app, ma il problema serio è che non arriva nessuna notifica,quando si ferma, neanche a ricarica 100%.

    Sentiment
    • Negative
    Content
    • Charging Interruptions
    Mar 16, 2024
  • Aggiorno a 4 stelle il problema al login è rientrato con l'ultimo aggiornamento, ora si usa in modo fluido! Molto bene! Grazie! 😀 5 stelle se mettete le statistiche di curva di ricarica.... Ma bene cosĂŹ comunque

    Sentiment
    • Positive
    Content
    • Update Performance
    Mar 02, 2024
  • Col nuovo aggiornamento non funziona piu l'app.quando la apri, si richiude nel 100% degli avvi poi riprovando piu volte si vede la mappa col cerchietto che gira e resta bloccato cosi,bisogna chiudere l'app ed essere fortunati con 10 o piu riavvii Aggiornamento 01/03/24, sono stati corretti i bug dei riavvii e del cerchietto che gira bloccando il funzionamento dell'app, ad oggi sembra funzionare correttamente.

    Sentiment
    • Positive
    Content
    • Update Performance
    Mar 02, 2024
  • L'applicazione di per sĂŠ non è fatta male. Il problema sono al momento i crash ripetuti ma soprattutto l'impossibilitĂ  di riconoscere le colonnine degli altri fornitori se non procedendo per tentativi. Questo perchĂŠ l'alias indicato sull'app non ha nessuna correlazione con l'identificativo della colonnina. Mi potreste spiegare il motivo per cui è cosĂŹ complicato assegnare un alias che riconduca in qualche modo all' id della colonnina? Grazie

    Sentiment
    • None
    Content
    • User-Friendly Interface
    Feb 25, 2024
  • Al primo avvio l'app si richiude sistematicamente, al secondo avvio sembra stabile... Ma non trovo alcun modo per prenotare una colonnina... Dopo averla scelta si può solo fare "vai a" o avviare la ricarica...

    Sentiment
    • Negative
    Content
    • App Stability Issues
    Feb 25, 2024
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Sentiment Analysis (of 30 reviews)
0 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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