Enel X Way App Review Summary: Mixed Feedback on Functionality and User Experience
  • 71 users bookmarked
  • Who is this report for?
    • Product Managers
    • Customer Experience Specialists
    • Market Researchers
    • Mobile App Developers
    • Electric Vehicle Service Providers
Enel X Way App Review Summary: Mixed Feedback on Functionality and User Experience

Insightful Enel X Way App Customer Feedback Analysis

The Enel X Way app receives mixed reviews, with users highlighting issues such as real-time updates, payment methods, user interface speed, and difficulties in finding and using charging stations. Complaints about billing errors, slow customer service, and app functionality also surface. Users express frustration with registration processes, geolocation accuracy, and unexpected charges. Despite some positive feedback on user-friendliness and ease of charging, concerns about pricing and overall reliability persist.

Source: Google Play Reviews of Enel X Way

Starting from $18, you can purchase the complete report, offering advanced filters, buyer personas, and SWOT analysis, with Excel, PDF and PowerPoint exports.

Purchased users
37 users purchased a report
in the last 24 hours.
One-time purchase without hidden or recurring costs!

Customer Feedback Analysis of Enel X Way

Unlock insights with the Enel X Way App Review Summary. Discover user feedback on functionality, billing, and more.

Export
Custom Date - Mar 05, 2025
Popular Phrases (limited preview)
see all >>
Featured Content
see all >>

  • Sistema evidentemente mal funzionante, a causa di un loro bug mi hanno accreditato 240€ di ricariche oltre soglia. Chiami il servizio clienti e quei ragazzi che poveretti non c'entrano niente, non possono fare altro che aprire una segnalazione. Fatto sta che dopo 1 mese dalla mia segnalazione, la cosa non è stata ancora risolta ma intanto la fattura è andata in pagamento. Terribili

    Sentiment
    • Negative
    Content
    • Customer Service Complaints
    Mar 18, 2024

  • La app è sufficiente ma loro sono dei grandi ladri. Si prendono soldi dalla carta di credito per occupazioni di colonna mai effettuate. Il servizio clienti è una presa per il culo.

    Sentiment
    • Negative
    Content
    • Billing and Payment Concerns
    Mar 17, 2024

  • Non si aggiorna in tempo reale. Grave limite.

    Sentiment
    • Negative
    Content
    • App Performance
    Mar 15, 2024

  • Geolocalizzazione lentissima, ricomincia sempre dal centro di Roma. Impiega minuti prima di visualizzare le colonnine nei dintorni e nella pianificazione viaggi dice che non ce ne sono anche se non è vero. Dati vettura da modificare a mano perché imprecisi (Cupra Born 58).

    Sentiment
    • None
    Content
    • Charging Station Navigation
    Mar 15, 2024

  • Impossibile inserire carta credito o altri dati. Inutilizzabile.

    Sentiment
    • Negative
    Content
    • User Registration Problems
    Mar 13, 2024

  • Non so quante volte ho provato a registrarmi utilizzando più mail, password resettato, reinstallato, fatto giornate diverse. Ho provato a chiamare assistenza (molto cortese), ma l'app....mai funzionato.

    Sentiment
    • Negative
    Content
    • User Registration Problems
    Mar 05, 2024
  • See All Reviews
Sentiment Analysis (limited preview)
-36 Net Promoter
Score
Popular Topics (limited preview)
Languages (limited preview)
Send to your inbox!
Send to your inbox!

Have the complete report in your inbox with Excel, PDF and PowerPoint attachments. Need to play with the data? Enjoy our lightning-fast dashboard for further analysis.

See a Sample Report Buy Now
One-time purchase without hidden or recurring costs!
Similar Reports

See the similar customer feedback reports based on reviews from Google Play and many other platforms.

  1. Unlock Insights: Acea e-mobility Customer Feedback Analysis
    Google Play Reviews 78
  2. Transform Your App with A2A E-Moving Feedback Insights
    Google Play Reviews 101
  3. Unlock Freshmile App Insights: A Comprehensive Feedback Analysis
    Google Play Reviews 72
How Kimola Works?
Book a Demo Create a Free Account!
Make the Most of Kimola

Find out how Kimola can improve your feedback analysis process.

Frequently Asked Questions
About Customer Feedback Analysis Reports

  • This page displays purchase options and a preview of the customer feedback analysis report for Enel X Way based on online reviews collected from Google Play. The analysis helps Product Managers, Customer Experience Specialists, Market Researchers, Mobile App Developers, Electric Vehicle Service Providers to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

  • Yes, this page is publicly available for everyone on the internet to see. You can copy and share this link with a friend, college or on social media.

  • Yes, you can, and this is the fun part about Kimola! Kimola turns customer feedback into market research by analyzing online reviews from various sources.

  • Yes, you can have this research report analyzed with more reviews. The page you are viewing displays a limited preview with the analysis of 30 recent reviews. Starting from $18, you can buy the complete version of this research report containing all reviews. Click here to see the purchase options.

Legal Disclaimer

We would like to clarify that this product is not created by Google Play and is not associated with or supported by Google Play in any way.

As a user of this web scraping tool, you are solely responsible for complying with all applicable laws and adhering to Google Play's terms of use, including copyright regulations, when utilizing the extracted review data.