Mixed Reviews for 10.10 Brands Festival: Shipping Issues and Satisfaction Insights
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Mixed Reviews for 10.10 Brands Festival: Shipping Issues and Satisfaction Insights

The reviews for the '10.10 Brands Festival' reveal mixed experiences among users. Many customers express dissatisfaction with the shipping services, particularly the inability to choose preferred couriers, leading to delays and lost packages. Complaints about rising prices and reduced promotions are prevalent, alongside frustrations with app errors and account issues. However, some users appreciate the ease of shopping, the variety of discounts available, and the user-friendly nature of the app. Positive comments highlight good customer support and overall satisfaction with the shopping experience. The need for improvements in delivery and account management is a recurring theme, indicating areas for potential enhancement in service quality.

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Custom Date - Oct 18, 2024
Popular Phrases (of 30 reviews)
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Featured Content
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  • tolol

    kenapa tiba tiba saldo dibekukan?

    Sentiment
    • Negative
    Content
    • Payment Problems
    Sep 19, 2024
  • Kelewatan

    POTONGAN ADMIN LEBIH BESAR DARIPADA UNTUNG!!!

    Sentiment
    • Negative
    Content
    • Payment Problems
    Sep 19, 2024
  • Keren

    Sangat membantu kita dlm berbelanja

    Sentiment
    • Positive
    Content
    • Satisfaction With Products
    Sep 19, 2024
  • Jangan ragu

    Mantap sangat memudah dalam berbelanja

    Sentiment
    • Positive
    Content
    • User Experience
    Sep 19, 2024
  • Uhh

    Mantapp

    Sentiment
    • Positive
    Content
    • Satisfaction With Products
    Sep 18, 2024
  • ok

    semakin mudah berbelanja

    Sentiment
    • Positive
    Content
    • Satisfaction With Products
    Sep 18, 2024
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Sentiment Analysis (of 30 reviews)
-10 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for 10.10 Brands Festival based on online reviews collected from App Store. The analysis helps eCommerce Managers, Marketing Strategists, Customer Service Directors, Retail Business Analysts, Supply Chain Specialists to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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