Mixed Reviews for Beato Glucometer and App
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Mixed Reviews for Beato Glucometer and App

Customers complain about poor service, delivery issues, and inaccurate readings with the Beato glucometer and app. Some users also report difficulty in using the device with iPhones. However, there are positive reviews about the convenience and effectiveness of the product, as well as the customer support provided by certain representatives.

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  • Healthcare Product Managers
  • Medical Device Distributors
  • Healthcare Marketing Professionals
  • Diabetes Care Specialists
  • Consumer Rights Advocates

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Custom Date - Sep 19, 2024
Popular Phrases (of 30 reviews)
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  • Faulty Libre Pro sensor

    Ten days ago I purchased two sensors from Beato. One sensor is faulty. I immediately logged complaint on their app. The representative asked me to call Abott directly. When I called Abott I was told to talk to Beato only. They simply refused to discuss anything siting that I had purchased sensor from Beato.

    In last 10 days I have talked to Beato at least 15 times. Everytime new representative talks and I have to go through same process.

    I am really frustrated with the poor customer services and despite repeated requests no senior person has not spoken with me.

    The customer service team only assures for resolution but cannot provide any resolution.

    I won’t buy any product again unless any resolution is provided.

    Sentiment
    • Negative
    Content
    • Poor Customer Service
    Jan 21, 2024
  • Very worst service

    I have appeal to all guys please don’t use this app. Service is very poor. Or to or attitude bhi dikhate hai. Aise doctors ko appoint kar kha hai jo inke app me medicines hai Wo hi batayega. Uske price itne high hote hai ki bus. Screen shots upload karne ka option hota toh proof de deta. Apka apna paisa hai. Aap khud hi dekh lo. Mene inka diabetic care program liya tha. Koi bhi single improvement nahi hai. Doctors aur educator dono hi nahi sunte hai patient ki. So don’t waste your money. Khud ka khayal khud rakho inke chakkar me mat pado.

    Sentiment
    • Negative
    Content
    • Cheating Customers
    Jul 25, 2023
  • Awesome experience with BeatO

    Thank you Ankit Dixit sir for your fantastic guidance to use curv glucometer and great service

    Sentiment
    • Positive
    Content
    • Good service
    Apr 14, 2023
  • Doesn’t work well with iPhone

    BeatO device for iPhone has only audio jack. iPhones no longer have audio ports . Even with the apple’s original adapter cable , this device just simply doesn’t work.

    Sentiment
    • Negative
    Content
    • Compatibility Issues with iPhone
    Apr 11, 2023
  • I have been cheated!

    I had ordered Strips 100 nos for Rs 800 they sent it to the wrong city!! Then after reporting the blunder they made they sent the strips again to my address and confirmed the order. After few hours Mr Gurpreet Singh calls me and tries to convince me to take up their annual plan to which I said will do it next month, after few minutes I was informed by the person who confirmed my order that the price has changed and now I have to shell out more money. I have informed them that I am deleting the app as they are not serious about customer and are cheating them!!!

    Sentiment
    • Negative
    Content
    • Cheating Customers
    Apr 04, 2023
  • Great customer service

    I’m delighted by the customer service provided by Ms Razia for resolving my queries instantly and with proper guidance.

    Sentiment
    • Positive
    Content
    • Excellent Customer Service
    Oct 12, 2022
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Sentiment Analysis (of 30 reviews)
4 Net Promoter
Score
Popular Topics (of 30 reviews)
Languages (of 30 reviews)
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  • This page displays purchase options and a preview of the customer feedback analysis report for BeatO Diabetes Management based on online reviews collected from App Store. The analysis helps Healthcare Product Managers, Medical Device Distributors, Healthcare Marketing Professionals, Diabetes Care Specialists, Consumer Rights Advocates to discover insights into what people love, dislike, and need.

  • This report contains qualitative analysis with Net Promoter Score, Sentiment Analysis, content classification, most popular phrases, languages and a trend graph to display how the context changes over time. After purchasing the report, you can search in customer feedback and filter results based on classification labels and popular phrases. Also, the analysis is available in PDF and PowerPoint formats, and all the reviews are available in Excel.

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